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Customer reviews

Rating 4.5 out of 5 stars with 480 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo's overall and drying performance, ease of use, quiet operation, roomy capacity, and convenient detergent dispenser. The design is also considered a beautiful touch. However, some customers have concerns about the long cycle times and the machine's heavy weight. Other less common issues include wrinkle reduction, overall size, and maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 480 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with the product not with the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great how ever just a little while after ordering our first one the second one I bought was a thousand dollar's cheaper kinda feel like I need compensation on the first one I bought after being a loyal Best Buy customer really disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 4 out of 5 stars

    Great Washer Dryer Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer dryer combo! My clothes have never smelt fresher or cleaner. I do wish there were more customizable / download cycles for things like a Pet Mode similar to the GE Combi washer dryer I had. Even then it’s a great product and works wonders. Dropped 1 star due to ease of use. The screen and OS on the washer is very hard to use and customize. There are limitations you wouldn’t expect from an Android type OS. It’s slow and sluggish at times too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    In love with this appliance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This this the best washer and dryer I’ve ever owned. It’s the best kind of convenient. Not having to worry about leaving your clothes in the washer too long because you’re out in town. This machine does it all.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Awsome machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! I give it 5 stars because i have had it for almost 6 months and never had a problem! Tells u when u it needs cleaned so u dont forget and cleans clothes pretty good as long as u dont stuff it full! And the best part is, u start it when i go to bed and u wake up in the morning and clothes are dry!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product: quiet, clean and very neat design. I love the feature to preload the soap for many washes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A year and a half later and still amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a fantastic purchase! A true set it and forget it washer! Also the vent in our house was extremely far away from the dryer location so ventless was an awesome addition! Just be sure to clean the lint screen after every wash/dry cycle to keep it running at top performance!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Perfect AOI. Never had an issue, had it for 15mnth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this over a year ago. It's been fantastic, albeit times are absurd (8+ hours for bedding lol), it makes it SO much easier not having to change laundry from washer-to-dryer. In addition, I can automate lights to flash when it's ready, and there's a 10 minute delay between washing & drying, allowing you to pull laundry out when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is amazing, some loads take longer then others but it is what it is. Very quite and does a great job. Love the fact of the tanks for the softner and detergent. No vent needed so it can be put anywhere you need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Space-Saving Marvel with a Few Quirks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsung Bespoke AI Washer & Dryer Combo for a couple of months now, and overall, I’m really happy with the purchase. The all-in-one design is a huge space-saver and looks sleek in my laundry area. It handles medium to large loads without issue, and the Super Speed Wash is a real time-saver. I also appreciate the ventless drying—it makes setup much easier and more flexible. That said, the drying cycle can be a bit longer than traditional dryers, especially for heavier fabrics like towels. It’s something to be aware of, but not a dealbreaker considering the convenience of not needing to transfer clothes between machines. The AI features and app connectivity are also a nice touch, though they take a bit of learning to fully utilize. If you’re looking for a modern, efficient combo unit and are okay with slightly longer drying times, this model is worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    All or nothing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for about one month, every thing is great, the filter system has to be cleaned after every use, which is telling me it's working the way it is supposed to. It drys a lot better than I thought after reading uther reviews. So far it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thing ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a no brainer for those of you who have limited space. For us, we put this in an in law suite and it’s been an absolute dream purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A WINNER with Wife

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've researched and watched these combo units years. Always waiting for a newer better model. 16 year old LG washer gave out. Repair or replace decision. Saw this new model and it ticked all the boxes. Told my wife, and she said OH, NOOOOOOO'. She had heard terrible things about them. i said this is IT. Have faith in my judgment. She has been singing its praises ever since. We are terrible about leaving loads in washer, then having to rewash. 3+/- hours load is washed and dried. Drying is much gentler on clothes. Perfect for us. We also have BnB which we use it for. when we have same day checkout and checkin she will then use our 16 yr old GE dryer in addition to this. Loads really move quickly. (Sheets, blankets, towels, rugs, pool towels.) It is also very quiet. in past we did not use w/d when guests were present. The laundry room is between house and BnB. This unit we can run even with guests checked in. When we move this unit will go with us. Dryer will stay with house. Perferct unit for 2 to 4 people. If more in household, buy a less expensive dryer along with this unit.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Samsung all n one washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my all in one washer/dryer.it was very heavy and hard to put in place. I will be recommending this brand to family and friends. I just wish there was available to pick up when I purchased instead of waiting

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Bespoke combo W/D - great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Bespoke All-in-One Ventless W/D. It is all digital. You just touch your settings on the screen and everything is automatic. It auto dispenses the detergent and/or softener. It tells you how long the load will take to wash and dry. Then when its done, it opens the door. Laundry comes out clean and completely dry. What a great advance in technology!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Very Nice Upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and love the tech features. Clothes come out smelling so nice, too. It doesn't take as long to finish washing and drying clothes, plus we don't have to get the dryer going many times to get the clothes to dry up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Review after 2 weeks of usage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still figuring out if it is worth the money. I can say it is easy to install since no vent is necessary. The hot air used to dry the clothes is condensed to get the water out of it so heated recycled air is reheated to original temp using less energy. That’s good. It’s also nice to do one load from start to finish without moving clothes between washer and dryer. That’s good. The back of the machine sticks out a bit at the bottom requiring a deeper closet. Watch out for rat droppings below machine being replaced even if they are a decade old because the delivery service will not take your old machine if they see any and there is no warning stating this so you end up paying for a service you don’t get.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you very much for your observation of our washer and dryer combo. Rest assured that we are working to improve our products and services with the help of your reviews.

      Have a great day,

      -Ernest- Samsung

  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Very Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine does its job; it cleans very well! Also has some built in apps like YouTube. Overall, the washing machine has a lot of features that allow you to clean your clothes in accordance to what you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This machine will make you WANT to do laundry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few weeks into owning this beast and I have nothing but a glowing review. This is a device where smart features really enhance it, whether it be the app which alerts you to the state of each wash/dry cycle or the variety of AI options that detect what you are washing and adjust accordingly, you’ve never done laundry quite like this before. The freedom to put a load of wash in before you go to sleep and wake up to it washed AND dried is unparalleled. And the excessively low energy output makes the carbon footprint from this extremely small. If you are looking to free up some space in your laundry room or just want the whole washing and drying clothes experience to not be as miserable as we’ve all experienced, do yourself a favor and try this out

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Love it with my life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use excellent at washing don’t have to worry about anything. Highly work meant to set up the app to make it even easier.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    40% less power for an additional hour is worth it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the unit used and did a DIY install, I really like the ventless feature. Hooking up was really easy. Although the unit is over 300 pounds so make sure you have a friend. The washes are really fast, the touch screen tablet can be confusing but it has built in videos to make it easy. The dryer takes longer than traditional gas/electric because it’s a heat pump based system. For normal day to day cycles I’m ok with the additional 15/20 min it takes for drying clothes. For a full unit of towels it took over 2 hours to dry, but the unit consumed 40% less power saving over .70$ per load in power.

    I would recommend this to a friend
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