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Customer Ratings & Reviews

$1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 436 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the excellent performance and appealing graphics of the 16.1" 165Hz Full HD Gaming Laptop. Many appreciate the price point and screen size, while also noting the ease of use. However, some users experienced issues with battery life, heat generation, and Wi-Fi connectivity. A few also commented on the fan noise and desired more RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 436 reviews
  • Rated 5 out of 5 stars

    Gear that you need to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and the gear is very reliable, things that tou need in a pace world

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Gaming Laptop for price (I got for $999 USD)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good laptop for its price, it has a 4060 which most others in this price range don’t.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but screen wasnt that bright i like a brighter screen

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loved it but didn't last long

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so sad right now. I only had my OMEN 16 for 7 months before it died on me. I loved this laptop for the 7 months I had it but it only lasted 7 months before it died. Luckily it was still under warranty but there were no more in storage so I have to get another laptop all together. 2 stars cuz it lasted 7 months only.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Omen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything that I need and a bit more! Would definitely buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Omen 16.1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright could be better some games play at ultra.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop on sale in october. Worked great for about 6 months. Started having severe issues the last two weeks, and then bam. Black screened while gaming, will not charge and shows no indication of life. The motherboard is fried after only 6-1/2 months of use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop, but I feel it needs more processing power

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keys on keyboard stopped working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't expect the keyboard to last you. Rarely use this since i bought out. When i did use it for a few fays in a row. One of the keys stopped working.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Major battery issues!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery failed after 8 months of use and had to be replaced. Had to purchase an extended warranty because I am not sure if this computer can last very long.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Not my really worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop and took it back. Feels really smooth but doesn't feel like a 1400-dollar laptop. I think there are better laptops for the money. The display is horrible.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Stay away from this slow piece of junk.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video and graphics on this laptop are OK, but it crashes when playing games from 2004. Also, it struggles to connect to Wi-Fi (sitting right next to my router), and will take 10 minutes to load anything online (dial up would be faster). What a joke. Spend more for a higher quality laptop. Do not waste your time or money here.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this! I went through two of them, both had problems with WiFi brand new out of the box. Tried reinstalling drivers, doing all windows updates, reset network settings, and verified my network was not the issue. I even spent time with geek squad over the phone to no avail. After researching online this seems to be a common issue, so I finally went back and bought a Lenovo for cheaper, and it actually works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Omen

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it would overheat quickly, lag alot and it would get dirty so fast even tho i clean it every 2-3 days

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    WiFi connectivity issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has WiFi connectivity issues. Ethernet works fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Less than a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this laptop I only used it to play sims up until it completely stopped working on me less than a year later and best buy wants to charge more than I paid on it just to see what is wrong. Horrible laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but laggy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice build quality, and fortunately, the Wi-Fi card is a little bit laggy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi card bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 new out of the box and WiFi would connect and disconnect if the WiFi card on this machine actually worked properly it would be a 4-5 star review. Not happy with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Find another brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so slow and i done all the updates, and the key board never lights up when you open the lid, im returning it for another brand staybaway from this hp.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was fantasic but returned was wating a touchscreen and this did not have that

    I would recommend this to a friend
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