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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 256 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the Predator Helios Neo 16” gaming laptop's impressive performance and graphics capabilities, frequently praising its speed and visual quality. Many appreciate the value for the price and the ample RAM, contributing to smooth multitasking. However, some users note that the battery life could be improved, and the laptop's weight and fan noise are potential drawbacks for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 256 reviews
  • Pros mentioned:
    Graphics, Processor speed

    Rated 5 out of 5 stars

    Best for the price and perfect for gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for the i9 and 4060 graphics card you can get for that lrice .The laptop performing good at all games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    An excellent device at a dropped price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A powerful laptop with excellent performance but a poor battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice powerful gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a great gaming laptop, there is the button that you can press which flips it from quiet mode to balanced, performance and turbo which over clocks GPU and CPU although loud from the fans it performs very well. So far it’s been a great laptop and I’m happy with the purchase. If you see it on discount you can’t go wrong with it. Only thing I’d say is that the charging cable\block is very big so it’s not the most portable thing to carry around. Battery can drain quickly even on ECO mode but it’s expected on power house like this one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great value, great performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet gaming laptop at the good price point to get great performance at an affordable price. Any more and they get to expensive. Any less and they become obsolete in 2 years

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Happy gamer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as laptop gaming goes, this laptop checks all the boxes for me. It boots within seconds and handles any current game with high or ultra settings. The only issue I have had is sometimes the onboard microphone can mute itself, but that’s fine if you use a headset. Overall, I would recommend this to any gamer that uses a laptop. Fast boot, fast WiFi, great FPS, processor is great, and the display/screen is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop packs a powerful punch. Fast processer can play most games on high settings. Only con is battery life, but I usually have this plugged in when I am gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible gaming laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a strong gaming laptop for no more than 1k-1.2k I managed to get this one during black friday which was an amazing deal. If you need a strong laptop at an affordable price look no further, I did however upgrade the RAM from the 16GB to 32GB.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a gaming PC before, so getting used to everything was a bit confusing at first. But once I got the hang of it, the Acer Predator Helios Neo 16 really impressed me. It runs games smoothly, stays cool under pressure, and feels solid overall. Great performance for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming, top notch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of thia laptop. I loved my first one so much I reccomended it to a friend and she bought the same one. Nice sized display. Battery life is good as long as you aren't gaming on just the battery. Then it lasts only a couple hours. Otherwise the frame rate, processing and everything else has all been top notch. Highly recommended if you need a laptop for intense gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming laptop got it on sale for the price could not beat it and have no issues runs any game on high settings

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Nice Gaming Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my last Laptop. Plenty of storage, expandable if you know how (or how to watch youtube). Quick startup and processing after removing some preinstalled apps. Struggles with heat like any other laptop. Runs HD2, Jedi Survivor, and D4 on high graphics with minimal issues. Biggest downsize is the power block is a literal brick, huge.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! The gaming is amazing, the speed and ease of playing. Battery life great too. Solid gaming laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great Mid Tier Gaming Lapotop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best for the price range everything is good except it can get s bit hot.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great for my simple sub average gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my girlfriend has only played Sims on it and I've managed to run Jurassic Park evo 2 both on high graphics. CPU is always running at an average of 10% and even if gpu states 100% I don't feel any lag or choppy graphics I have yet to try Black ops 6 but for the most part for what I use it for since I already have an Xbox I believe it above when I'm using it for

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Powerfull Notebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely satisfied with this product! The quality is impeccable, exactly as described in the listing. The material is sturdy and well-made, and the design is very elegant. The delivery was fast, and the item arrived well-packaged, with no damage. Furthermore, the customer service was exemplary, promptly answering my questions. I highly recommend this seller and product to everyone. I will definitely buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Processor speed

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is pretty powerful and good looking and got it for best deal at best buy...

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent computer for Civil Engineers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's such a fast and colorful computer, as a Civil Engineer it surely can run a lot of Softwares while still being a portable machine. I've had an excellent experience with it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Ram

    Rated 5 out of 5 stars

    The Ultimate Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is a beast with 16 gb of DDR5 5600 MT/s speed, i9-14900HX processor and 1TB SSD m.2 4th gen

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and performance outweight the potential negatives, easy to use interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it in prep for GTA6

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite laptop. Love the integrated predator software to manage CPU and fan speeds. Its a solid unit. Only complaint is how hot it gets, but to be expected with a gaming laptop. This is best paired with one of those laptop base with fans.

    I would recommend this to a friend
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