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Customer Ratings & Reviews

$549.00
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Comp. Value: $799.00

Customer reviews

Rating 4.3 out of 5 stars with 95 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Chromebook Plus Spin 714 Laptop, highlighting its fast and powerful processor, excellent build quality, and convenient touch screen. Many users also appreciate the amazing battery life and perfect size for portability. While the laptop is generally well-received, a few users noted that it feels a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 95 reviews
  • Pros mentioned:
    Build quality, Portability

    Rated 5 out of 5 stars

    met my expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Chromebook for about 2 weeks now and it has met and possibly exceeded my expectations. I had a 3 year old Chromebook that was pretty cheap and it was just super slow. I liked the idea of a Chromebook because of the ability to take it for travel and not worry about viruses. Plus I like something light and responsible, I mostly use websites like Canva and also check email programs. The machine is way more responsive than my old one and I would say it is great. The touch screen is good, but not as responsive as my old Chromebook. The keyboard is great, I have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Touch screen

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acer is a good brand, who is known for producing high quality, reliable, and durable products. This Spin 714 is no exception. It’s made from aluminum, which gives it a cool-to-the-touch feel if you leave it sitting on a desk overnight, and it feel premium in general. There’s no noticeable creaking or flexing in the body and it is able to survive some light drops. The screen of the laptop is nothing outstanding, but, it’s one of the better displays you’re able to get on a Chromebook. It’s a bright, clear, and vivd display which peaks out at around 340 nits (which is plently for indoors, but could struggle in direct sunlight), the speakers are only okay, but that’s to be expected. Overall, I give this laptop a 9/10. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 3 out of 5 stars

    Mixed impression.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a mixed opinion after using this Chromebook for a few weeks. The built quality seems fine and the keyboard in comfortable. It was incredibly easy to set up and pairs with my phone almost automatically. It doesn't support too many open tabs--I was hoping with the new i5 chip and the sparer OS I would be able to keep 10 or more tabs open but whenever I open more than 8 or so performance suffers or it hangs up entirely. Also, from time to time the screen flickers for no obvious reason and also sometimes it just restarts by itself. So mixed. I don't know how many of these problems are characteristic of Chromebooks in general, how many might relate to this model, or if my unit might just have issues. Still, I like using it, its very portable, and the battery lasts a long time.

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello DuaneB,
      We’re sorry to hear that your Acer Chromebook is restarting during use, and we understand how frustrating this can be. Google has released an update to address unexpected restarts in ChromeOS. The updated version, ChromeOS R137, is currently available on the Beta channel. This update is planned for release to the Stable channel in early June 2025. Once it's available, your Chromebook will automatically update to ChromeOS R137.

      If you continue to experience unexpected restarts after your Chromebook updates or have any additional questions, please reach out to our support team immediately at 1-866-695-2237.
      Regards,
      Acer America acer

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Modern Chromebook & Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got last year's model for my daughter and was rather impressed with it. I know for myself that I would want the spec bump that the 2024 model offers. Being a Pixel 9 user in a home that has a lot of google integration the Gemini features were wanted and this model certainly offers that. I was looking to upgrade from 2018's Pixelbook Go which has served me quite well for 7 years now but was showing it's age. Chromebooks have come a long way in terms of features in recent years and this line seemed to be getting a lot of positive reviews and word of mouth. I wanted something that I could work on and multi taks with. The DDR5 RAM is much faster than DD4 and the Ultra 5 115U has great speed. The flip features are really nice even if I dont anticipate needing them very often. Overall, if you want a speedy chromebook with modern specs, this is a great option. The only thing I would change, personally, would be to make 16GB of RAM the base offering in 2024. This is not Acer's fault, per se, as the standard is 8GB. But as we move into the future 16GB will be more and more useful, especially in keeping the machine "fast" for 5 years or more. One other small item might be moving the USB-C ports to only the left side. For me personally, this does not affect me, but having an option on the right side, like in years past, would be great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Computer for the school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and it's a very fast. Verry good for the school

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Awesome Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked this so much we bought another one. It has a nice durable feel to move it around. To be able to use flash drives and accessories because it has the ports have been nice. The keyboard has a great feel. The operation is smooth. Best Chromebook I’ve experienced and I don’t even use the flip screen option. Reliable machine!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 5 out of 5 stars

    2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed and ease of a Chromebook with the features of a laptop. Display is bright. Battery life is great. Worth every penny,

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to this, as I enjoyed an Acer chromebook I had some 15 years ago. I wanted to finally upgrade by replacing the great pixelbook I've used since it came out. I thought the Acer Chromebok Plus Spin 714 was the one. I was wrong. First of all, it seemed quite expensive (even with a sale price) for what you get. But most of all it felt twice as thick and three times as heavy as my pixelbook. I couldn't imagine using this every day for hours on end. Also, it honestly felt just as snappy as the now quite old pixelbook, with a performance that wasn't anywhere near what I had expected. As others have mentioned, the screen is unusually shiny, reflective, and gave off a blinding glare day and night (unless I turned out all of the lights). Unlike my experience with other chromebooks and laptops, this made the Acer unusable. The tinny speakers, while subpar, didn't bother me much if I could use my headphones. I quickly returned this to Best Buy (grateful for their return policies). Maybe new generations of Acer chromebooks will improve the user experience. But I'll be reticent, and wait to hear from others before taking the plunge with them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful 2-in-1, great for productivity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Acer Chromebook Spin 714 is a powerhouse for a Chromebook. The build is solid and the screen is beautiful. I ended up returning it because I decided to stick with my current MacBook for work, but I was very impressed with its performance and versatility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SNAPPY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real snappy Chromebook. It does everything I need it to do. The reason for missing one star is for the sound quality. Understand the speakers are small and really don't produce great sound. If you consider getting one of these, follow the price which seems to vary quite a bit even from the same retailer over time.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome little machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing gets used daily sence october. Wide has had zero complaints or problems. She uses it at work for scheduleing and payroll. Was hesitant if it would be smooth enough being a chromebook but it works flawless, almost smoother than my nitro 5 at times. Screen is crystal clear, and the glass is awesome compared to other non glass screens hands down!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    A better Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's speedy, has all the standard Google features, charges quickly, gypes quietly, nice size has touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Processor speed

    Rated 5 out of 5 stars

    Acer has the best Chromebooks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I wanted in a Chromebook. Built like a tank, fast as heck. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, easy to use and extremely lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Needs more work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges quickly, touch pad causes radio interference with one local station when my finger or body part is within a few inches of it. Good battery life. Has some other issues, games stop or I get booted out of them. Does not work like my old laptop of another maker which worked great, smooth.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Acer Chromebook Plus Spin 714

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well made very pleased with my purchase , I would highly recommend this for a chrome book, I bought this instead of a windows 11 computer and I love it. It's a lot easier than windows

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay, but could be better with a better screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook itself was lovely to type on, but I had to return because there is significant light bleed and, despite being technically a good resolution on paper, the pixels were noticable enough to give me a headache while using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous laptop!! I keep hoping Google Chrome OS catches up to Windows but it's still just so far behind. This is a really beautiful laptop so if you are into Chrome OS I would without a doubt by it. There were too many limitations for me to use it for work. Like I say, I do hope Chrome OS eventually catches up it surpasses Windows. I think that will be a good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a bunch of Chromebooks. This is a good one. For me touchscreen and backlit keyboard are essential. The Ultra 5 chip with 8 GB RAM is performing exceedingly well. I'll upgrade to 16GB RAM and 120 Ghz refresh rate only if it becomes available in a lighter 13-14" chromebook at roughly the same price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best high end Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade from my 4 year old Lenovo Chromebook. I've had my new Acer Spin 714 for over a month now and it's been nothing short of perfect. The most impressive surprise is how quick it recharges and holds a charge.

    I would recommend this to a friend
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