Customer Ratings & Reviews
- Model:
- K55XR80
- SKU:
- 6578569
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the superb picture quality and tremendous detail of the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). Many users also appreciate the vibrant colors and brilliant contrast. The TV is also praised for its ease of use and great OLED quality. However, some customers feel the remote and software could use some updating.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv. Great picture and clarity when playing games
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeD,
Awesome! We're happy to hear that you love the picture quality of the TV for your gaming needs. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
GREAT ALL AROUND PURCHASE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and sound, delivery service, sales person knowledge and professionalism. Easy to connect, sit down and enjoy1
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gail, Thank you for the amazing review! We're glad you like the great color and sound and ease of connectivity with your new Sony Bravia 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
OLED is the way. SONY!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is so far is great! Crystal clear image. Way better than our former TV. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gmandoc, Thank you for the positive review! We're thrilled to hear you like the crystal clear image of your new Sony BRAVIA 8. We appreciate the recommendation and thanks for choosing Sony! -Sam
Clarity of picture is amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity is great. Color variations from the pixels are amazing. Perfect size for viewing all types of programming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GloriaW, Great! We're glad you like the great picture clarity, vibrant colors, and perfect size of your Bravia 8. Thanks for choosing Sony! -Sam
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture. Easy to connect external speakers to it and your own devices. Google TV works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, HDLynn!
We are so pleased to hear that you love the picture quality on your K-55XR80 television!
It's also great to know that the setup was easy for you, with seamless connectivity for your external speakers and personal devices, and that the Google TV interface works great! We aim to make the entire experience intuitive and enjoyable.
Thanks again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Fails at being a television -- "No Program Info"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV looks great for streaming apps but it is pretty hard to find ANY TV that looks bad these days it isn't the 80's. The one thing Sony did that is really superior to other alternatives is provide access to OTA TV and streaming with one guide UI. Other than cheap FIreOS TV's everyone else requires that you launch a separate app to choose TV stations. The problem is that the latest firmware update (which can not be rolled back) provides 3!! different television guides and NONE of them work. One guide only works on 3 stations, one guide only works to show current program AFTER you watch the channel for 5 minutes, and the primary Google UI only works 1-2 days per month. It basically just worked long enough to pass the initial return window. Support is worthless. Google and Sony point their fingers at each other and no one admits that they simply turned off the servers. They just give you days worth of nonsense to do -- trust me factory reset will not help and clear data for google TV is a disaster. Unlike other content issues there is no work-around for this by installing an external device. There is NO streaming device that handles OTA without either having crap resolution (AirTV) or launching a separate app (any other OTA streamer). Television is the one thing you need your TV to do properly. If you enjoy "No Program Info" definitely buy this. Otherwise save your money and buy a different brand.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DavidA, thank you for taking the time to share your thoughts with us.
We sincerely apologize for the frustrating experience you've had with your BRAVIA 8 TV and the issues following the recent firmware update. We understand your disappointment, especially since the integrated guide was a significant factor in your purchase decision.
We'd like to investigate this further and try to find a solution for you. Please send us an email at [email protected] with the following information:
Full Name:
BestBuy Username:
Telephone Number:
Model Number:
Issue/Concern:
Thanks for considering Sony products. We appreciate your patience and look forward to assisting you.
Sincerely,
Stephanie
- Pros mentioned:Picture quality
Sony Bravura 55 inch television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased several brands of Televisions previously and so far the picture quality is the best I by far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnT,
Awesome! We're glad to hear that you like the picture quality of your new Sony TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and picture I love it. It is worth it for that price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlirezaM, Amazing! We're thrilled to hear that you're pleased with the outstanding picture quality and affordability of the BRAVIA 8. Thank you for your purchase and for choosing Sony! - Romeo
- Pros mentioned:Picture quality
Office TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp picture, and nice installation by Geek Squad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryR,
Awesome! We're thrilled that you are enjoying the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!
-Ralph
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love Sony and this model is amazing! You can’t go wrong!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasM,
Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you love your new Sony TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Sony OLED is the best!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent colors, pure blacks, smooth picture. Must have one TV. Sound coming out of the entire screen. Sound is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Techno, Thank you for the positive review! We're very happy to hear you like the excellent colors, pure blacks, smooth picture quality, and amazing sound that your new Sony Bravia 8 delivers. Thanks for choosing Sony! -Sam
Perfect TV but bad experience with open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV but bad experience with open box. It was an ope. Box excellent condition, should’ve had all the original pieces. I got home at night from picking up the tv and couldn’t use it until the next day because the screws for the legs were not included. Then within the first three months the tv had randomly shut off on me 3 times while watching something and would make a weird sound coming from the speakers. Definitely a defective tried to pass as an “excellent condition” open-box
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexM,
Thank you for sharing your feedback regarding the K55XR80 BRAVIA 8 TV. We sincerely apologize for the inconvenience you encountered with your open-box purchase and the subsequent issues with your unit.
To address the random shut-off problem you're experiencing, we highly recommend updating your TV's firmware to the latest version. This update resolves several issues that may lead to unexpected restarts. For more details, please follow this link:
https://www.sony.com/electronics/support/oled-tvs-android-bravia-8-xr80-/k-55xr80/software/00346878.
We hope this information proves helpful. If you require further assistance or have any questions about our products, please do not hesitate to contact us. We are always here to help! You can reach us via email at [email protected], providing the following details:
- Name
- Username
- Model Number
- Issue/Concern
- Telephone Number
Thank you for your purchase and for choosing Sony.
Best regards,
Romeo
- Pros mentioned:Picture quality
Bravia 8 is worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easy setup. This is replacing a Bravia from 2009 that still works good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelM, We're pleased to hear that you like the picture quality and ease of setup. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Ultimately had to return mine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on the TV was awesome but I found the sound from the TV really subpar. The speakers are either way too small or underpowered that you basically will need a soundbar or stereo just to watch TV without being annoyed. It sounded way worse than my 10yr old Sony TV. The Google TV integration wasn't bad but one of the apps I use the most (Xfinity Stream) doesn't work with Google TV so using it in another room like I planned wouldnt work out unless I use my Roku. That pretty much limits the usefulness of Google TV in my case. Ultimately I wound up having to return the TV. My problems started with the audio getting out of sync, static on every source, then random reboots. Ultimately one of the reboots led to an endless boot loop and the TV just died. I contacted Sony and they were basically no help so I decided to return it especially when all of this happened within a 3 hour timeframe.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jwreed4130, Thank you for sharing your feedback about the Sony BRAVIA 8 TV. We are sorry to hear about your experience and appreciate your detailed review.
We understand that sound quality is crucial for an enjoyable viewing experience. The BRAVIA 8 is designed to deliver high-quality audio, but we recognize that individual preferences and room acoustics can affect the perception of sound. Many customers find that adding a soundbar or external speakers enhances their audio experience significantly.
We also acknowledge that some apps like Xfinity Stream may not be compatible. However, you can use the built-in Chromecast feature to cast the content from the Xfinity Stream app on your mobile device to this TV.
We apologize for the technical issues you faced, including audio sync problems, static, and reboots. These are not the experiences we want our customers to have.
Updating the firmware of the TV is one of our suggested steps to address such issues. We regret that our support team was unable to resolve your concerns promptly.
If you have any further questions or need assistance, please feel free to contact us directly. You can email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
We value your feedback and are committed to improving our products and services. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
- Pros mentioned:Picture quality
Sony 55 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture..good quality sound..netflix works great..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertA,
That's great! We're glad to hear that you like the picture and sound quality of the TV. Thank you for choosing Sony!
-David
Random Reboot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous front room Sony TV worked just fine. We cut the cable and needed a smarter TV in the bedroom to support the new option we went with. The older Sony in the bedroom did not support the TV option we went with but still works fine. Therefore, we bought this one and did some rotation of TVs. During the first week it rebooted a couple times, back-to-back, while watching a show. The next day it rebooted agin without user input. I went to setting and shut off any engery saver option I could fine. It was fine for the next month. Now it is doing it again on a daily basis. Not sure what to think other than see what Best Buy and Sony will do for me. Kind of sounds like a power supply probelm. I am a Best Buy and Sony guy. Have had a Sony TV for 40+ years. Yes those were heavy tube TVs back then. I have been buying my electronics from best buy since they opened. I a hoping for a good outcome from Sony and Best Buy. Hpoing to come back and give a positive update
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi teceditor,
Thanks for sharing your review and experience with the BRAVIA 8 TV. It's unfortunate that the TV reboots on its own. For optimum performance, make sure that the software version is up-to-date. You may also refer to the troubleshooting steps on this link to help resolve the issue:
https://www.sony.com/electronics/support/articles/00032613
Hope this helps. If still not resolved or you need further assistance, please email the below information to [email protected].
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
TV purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. Installed with such professionalism. They were very knowledgeable of what they were doing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TrinaC,
Thank you so much for your review! We're thrilled to hear you're very happy with your new Sony - BRAVIA 8. We're confident you'll be amazed by the stunning picture quality, powered by our XR Processor with incredible contrast, brightness, and lifelike colors. With the incredible OLED display, you’ll enjoy a truly cinematic experience right in your living room.
It’s also great to hear that the installation went so well, and we’re delighted that you’re already enjoying your new TV to the fullest. We hope it brings you many years of incredible entertainment!
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Picture quality
My review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it this store. I bought tv 55 inch sony. There is nice everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BatsaikhanB, You've definitely made a great choice! We're delighted to hear that you like your new Sony BRAVIA 8. Thanks for choosing Sony! -Sam
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and 4k is awesome with the LED picture . Always purchase Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidJ,
It sounds like you are enjoying the fantastic 4K picture quality of your BRAVIA 8 OLED! Thank you for your loyal support and for being a dedicated Sony customer.
Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Picture quality
It’s okay, not worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice image and sound, overpriced for a 55” Thinking of returning and getting another brand for half the price and just as good sound and picture.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jaxilm,
Thank you for your feedback on the K55XR80 BRAVIA 8. We appreciate your honest review and are sorry to hear that you feel the TV is overpriced for its size. We strive to offer products that provide excellent image and sound quality, and we regret that this model did not meet your expectations in terms of value.
If there's something we can do to help or you may need information/technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue/Concern:
Telephone Number:
We value your input, and thanks for choosing Sony!
Best regards,
Romeo
Sony Social Support
