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Customer Ratings & Reviews

$1,399.99
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Comp. Value: $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 574 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the superb picture quality and tremendous detail of the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). Many users also appreciate the vibrant colors and brilliant contrast. The TV is also praised for its ease of use and great OLED quality. However, some customers feel the remote and software could use some updating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 574 reviews
  • Rated 5 out of 5 stars

    Great tv and geek squad are tremendous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and geek squad is a tremendous with installation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DoyleS,

      We're glad to hear you're loving your new TV, and we appreciate you highlighting the great service from the Geek Squad team. We hope you have amazing movie nights ahead.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv, picture is very clear and love the quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GraceB, Great! We're delighted to hear you like the picture clarity and the exceptional quality of your new BRAVIA 8. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Socks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, outstanding service at set up and information provided. Wish there would be a service ( paper hard copy) manual available though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Socks, thank you for this fantastic score! We're thrilled to hear that you're enjoying the billions of accurate real-world colors of the BRAVIA 8 picture! We understand you would like to have the manuals to reach your TVs complete capacity, we have the PDF online on this link: https://www.sony.com/electronics/support/product/k-65xr80c/manuals Thank you for choosing Sony! Best regards, -Jenn. Sony_US

  • Rated 4 out of 5 stars

    NOT HAPPY WITH BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has not been set up properly. Have the Geeks coming on the 14th. They canceled one appointment and the 14 is as soon as can come. I am not happing with Best Buy at all. They hooked up the TV on 12/19/24. They seem to not have enough Geeks let to many go a while back

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Claudette,

      Thank you for the review and your feedback is greatly appreciated. We do apologize for the inconvenience. If you need further assistance, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 5 out of 5 stars

    Best OLED Hands Down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not regret it. Worth the price and SONY always great TVs and support whenever needed (not often because they are solid)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichieD, thanks for your awesome 5-star review! We're happy to hear that you find the Sony - 55" BRAVIA 8 to be the best OLED. The beautiful picture quality and immersive sound of this TV, will give you an incredible cinematic experience at the comfort of your home. We really hope this continues to be an enjoying experience for you, and thank you for choosing Sony. Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    SONY 55" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product...! Super visual clarity, easy to operate, perfect size!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Edward,

      Thank you so much for the fantastic review!

      We're thrilled to hear you're enjoying the super visual clarity, ease of operation, and perfect size of your BRAVIA 8. Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Accessibility

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to set up, multiple ways to set up legs makes it easy to fit anywhere. Good to use my playstation !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi noeg7,

      Thanks for the 5-star rating! We are very glad to hear how much you're enjoying the Bravia 8 TV! The different leg positions indeed let you place the TV wherever you want. Have amazing gaming sessions ahead with this setup!
      Thanks for choosing Sony.
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Simply an Outstanding picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal TV...Absolutely an Amazing picture. Blown away by the various UHD videos that are available on YouTube

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelM, thank you for the fantastic review! We're delighted to hear you're enjoying the BRAVIA 8 exceptional picture quality. Now you can enjoy a sort of UHD videos not only on YouTube but on any streaming service that provides high-quality content. Thank you for choosing Sony! Best regards, –Jenn. Sony_US

  • Rated 5 out of 5 stars

    Would purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised that the tv inches comes smaller than what was ordered 55” is like equal to 48” out of the box. I would’ve ordered the 65” or 70”.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MargaretB,

      Thank you for the 5-star rating! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Home Center and TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evan Semola is great and I have worked with him on a complete basement project as well as this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KennethE,

      Thank you for choosing Sony!

      It's wonderful to hear about your successful basement project and your recent purchase. The K55XR80 is a member of Sony's BRAVIA 8 series and boasts impressive features such as an XR Processor, OLED technology, 4K Ultra HD resolution, and High Dynamic Range (HDR). Additionally, it operates on Google TV. We're confident that you will thoroughly enjoy this television.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Bravia TV purchase and installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup service was professional and on time. The team cleaned up area after installation. The Sony Bravia’s clarity and color is super.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardM, Thank you for the positive feedback! We're glad you had an amazing customer service experience. It's great to know that you're enjoying the superb colors and picture clarity of your Sony BRAVIA 8. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product.............great service by the geek squad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MICHAELB,

      That's fantastic to hear! We're thrilled you're loving your new Sony BRAVIA 8 and that the Geek Squad provided great service. Enjoy the stunning picture quality!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony's are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with our new Sony TV our last Sony TV lasted 18 years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, RonY,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.

      It is great to hear about your loyalty, as we really appreciate it! Thanks for always choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep very helpful in explaining what different products were about, and how they worked. Also really patient with checking out process. The Geek squad who came to install my purchase were fantastic. Friendly, courteous and professional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KatherineB, Thank you for the wonderful feedback! We're glad you had a fantastic shopping and customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    My favorite purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Bravia 8! Always easy purchase at Best Buy no hassles. Customer friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicoleD, thanks for sharing your review of the BRAVIA 8!

      We're absolutely thrilled to hear you're loving your new top-tier television and that it's bringing such a great experience to your home. It's also great to know you had such a smooth and customer-friendly purchase experience at Best Buy.

      We appreciate you choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 4 out of 5 stars

    Love Sony Bravia tv's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV . I have 2 other sony bravia's and they have lasted over 10 years that's why I bought this brand. I'm very happy with my purchase .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichelleK,

      Thank you for choosing Sony!

      We're very glad to hear that you're enjoying your new K55XR80 TV and that you've been a loyal Sony Bravia user for over 10 years. Your trust in our brand means a lot to us. We hope you continue to enjoy your Sony Bravia experience for many more years to come!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8 System

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were purchased at retail, in Greece, NY. I self-installed (existing wall mount) and set the TV and audio system up. The product works well, with strong endorsements from my family and Consumer Reports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Document, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Sony Bravia 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first tv very happy with the Sony Bravia 8! Good for my small living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Javier,

      We're so glad that the BRAVIA 8 is a perfect fit for your living room and that you're happy with your first TV purchase. Thank you for choosing Sony!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sized tv overall great tv gaming graphics are awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback on the Sony k50xr80, RoyA! We’re glad to hear that you’re enjoying the TV’s size and overall performance. It’s great to know the gaming graphics stand out for you—this model is designed to deliver an immersive gaming experience, with dedicated Game mode and responsive graphics to help reduce input lag and enhance visual quality. Your satisfaction is important to us, and comments like yours motivate us to keep providing high-quality entertainment solutions. If you have any more insights or suggestions, we’d love to hear them!

      Thank you again for choosing Sony! Your satisfaction motivates us to keep delivering quality products.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great very clear, enjoying all the new features!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nancestorm,

      Thank you for choosing Sony!

      We're beyond pleased to hear that you're enjoying your K55XR80 TV! It's great to know the picture clarity is standing out for you, and that you're making the most of all the new features. Knowing the TV has exceeded your expectations in both quality and innovation is truly rewarding for us.

      Best regards,
      -Fred Sony_US

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