Customer Ratings & Reviews
- Model:
- UM5606WA-S16.R3651TB
- |
- SKU:
- 6584435
Customer reviews
Rating 4.2 out of 5 stars with 494 reviews
(494 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Zenbook S 16's exceptional screen quality, overall performance, and impressive battery life. The laptop's processor speed, portability, lightweight design, and ample RAM contribute to a seamless user experience. However, some customers have expressed concerns about the device's tendency to overheat and generate fan noise under certain conditions. Despite these drawbacks, the Zenbook S 16 generally receives positive feedback for its outstanding features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent laptop with great battery life
I would recommend this to a friend Rated 4 out of 5 stars
Great Laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been great for school, programming, virtual machines, and much more. The screen is OLED screen is great. Speakers are not too bad as well. Sometimes it gets hotter than I would like, but it is a very thin laptop so still good.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
ASUS - Zenbook S 16 16” 3K OLED Touch Screen Lapto
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is great! This was a great gift for the house.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, very happy with this laptop. It's light weight and fast. No issues at all
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer and your price matching. Very happy.
I would recommend this to a friend Rated 4 out of 5 stars
Great laptop if you can get it on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop for the price. If you can get this on sale you won't get a better gaming laptop.
I would recommend this to a friendRated 5 out of 5 stars
Good machine!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, nice touch screen. Has the capabilites i need. I dont buy s new computer just because, i buy one when the old one is just no longer meeting my needs. My research says this will meet my needs for many years.
I would recommend this to a friend- Cons mentioned:Heat
Rated 2 out of 5 stars
Freeze King.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the aesthetics with the design and feel of this laptop are top-tier, there are better laptops more worthy of purchase on the market. While the technical specifications of this unit are mostly solid, it goes underutilized and remains unstable. Constant thermal throttling and BSODs (Blue Screens of Death) make this laptop unusable. No amount of thermal pad/paste reapplications or any bios updates will remedy or solve the problems occurred. Good luck with ASUS customer service if you end up attempting to contact them- they’re just as unreliable.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ibrahim,
Thank you for sharing your experience with the ASUS UM5606WA laptop. We sincerely regret the difficulties you’ve encountered with thermal performance and system stability, as well as the concerns you raised regarding support. Your feedback is important to us, and we will ensure it is reviewed by the appropriate team.
To assist with a thorough investigation and resolution, please email us at customerloyalty@asus.com and reference case number "N2407040629-0025". We recognize the critical importance of maintaining a fully functional device, and our team is committed to providing the necessary support.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please with how this laptop works. The size of the screen and laptop light sleek.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Good decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Does what I need it to do and then some. Great screen and sound.
I would recommend this to a friend Rated 5 out of 5 stars
Zenbook S 16
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a great deal. Glad I found this awesome open box deal at Best Buy. So far I've purchased 3 open box lap tops and they are all amazing.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop for every day use and casual stream
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Amazing product!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is an Excellent choice at a great price. The picture is exquisite. The resolution is beautiful. The refresh is quick and sharp. I’m able to navigate through the screens beautifully with great ease. I am very pleased with this product. There is more than enough memory as well.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Upgraded from a Lenovo Yoga 9i, battery life here is way better and laptop is shockingly light. Performs well and doesn’t get too hot or loud. Only slightly annoying part is there can be some glare in the screen if using in a bright environment
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Aesthetic and Capable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is the perfect blend between aesthetics and capabilities. Great gaming and screen while being lowkey enough to get multiple uses out of it. 10/10!!!
I would recommend this to a friend Rated 3 out of 5 stars
Screen broke after a few weeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it open box in good condition, which you might see something wrong like scratch and what not, but it started having problems with the screen. First the touch screen feature stopped working. Which I found strange, but then 2 days later it black screen while it still turned on. I tried everything from complete hard reset to resetting the gpu. It worked for a day until the screen just completely died. It wasn’t the screen being unplugged or anything, it was the literal screen leaving this world for good. Apparently a lot of Asus laptop especially the zenbooks and newer model have the same issue. So I can’t even recommend a laptop from Asus. I suggest looking away from Asus until matters like this resolved. Only reason I give it 3 stars is cause it was still under warranty. However, without it the screen alone would’ve cost 5000 to replace and to me that isn’t worth.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear WILSONN,
Thank you for sharing your experience with the ASUS UM5606WA laptop. We sincerely apologize for the issues you've encountered with the touchscreen and display. We understand how frustrating this can be and recommend contacting our support team at https://www.asus.com/us/support/callus/ for further investigation or repair assistance. Your input is appreciated and will be shared with our product team.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Screen quality
Rated 4 out of 5 stars
Good deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the price it's good. like the screen high quality.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Will be getting by another one!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great. Can be used as an everyday laptop or a gaming computer. We use it for both and it gets the job done! Definitely recommend getting one if you dont want to break the bank but want a good quality laptop.
I would recommend this to a friend Rated 5 out of 5 stars
best laptops in 2025
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the product is so amazing it gives too good experience for coding and managing many tasks it also has many vibrant features and the design of the laptop is super and i made the best choice by purchasing the laptop
I would recommend this to a friend- Cons mentioned:Heat
Rated 3 out of 5 stars
Great but thermals a BIG problem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this laptop since it ticks all my boxes, but it just gets too hot, as other reviews have mentioned. When browsing and watching YouTube, it gets warmer than I'd like. But when it's plugged in, it gets shockingly hot, even after the latest BIOS update that was supposed to fix this. The battery life isn't great either; I get about 6 hours in these conditions. Everything else is excellent, with top-notch fit and finish, but I'll be returning it due to the heat issue.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kirk J,
We sincerely apologize for the overheating issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. It is our understanding that you will be returning the notebook, and we hope that you will be able to obtain a replacement that is of equal quality.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us an email at customerloyalty@asus.com and include the case number "N2408003491-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support



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