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Customer reviews

Rating 4.1 out of 5 stars with 189 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.6 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers often highlight the Vivobook Go 14's good overall performance and portability, making it suitable for school and everyday use. The battery life and weight are also appreciated by some users. However, some customers have expressed concerns about the processor speed and screen quality, as well as the limited storage capacity. Additionally, a few users have reported connectivity issues and limitations with the RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 189 reviews
  • Rated 5 out of 5 stars

    Asus review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price and I love it. It's everything I was looking for. I love how the mouse trackpad has the numbers on it. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible laptop. Super slow and cannot even do basic web browsing. I believe mine was defective. Network drops and slow speeds all the time. Also Best Buy Support and chat are useless. Did not help me at all.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dave,
      We regret to learn that you are experiencing performance issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2207007018-0132" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ—Troubleshooting System is running slowly.https://www.asus.com/support/faq/1042398/ Asus

  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great CPU... I've had it for almost a month and no problems...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done even tho it is really slow at times and freezes a lot.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tray,

      Thank you for your feedback regarding the ASUS E410KA. We’re sorry to hear that you’ve experienced slow performance and freezing issues. We understand how frustrating that can be, and we appreciate you bringing it to our attention.

      To help improve system performance, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2206041107-0128" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - System is running slowly -  https://www.asus.com/support/faq/1042398/
      [Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) -  https://www.asus.com/support/faq/1038855/ Asus

  • Rated 5 out of 5 stars

    Great mix of affordability and capability!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for an older parent…easy set up and reliable machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent product and quality for the price we paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Processor speed, Screen quality, Storage capacity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great for light internet use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a budget laptop, so expectations should match. The intel celeron n4500 processor handles simple stuff like web browsing, docs, and streaming okay. don't expect it to run heavy software—it struggles with more than 5-6 chrome tabs open at once. the 4gb ram is limiting, and the 128gb emmc storage feels small, though it boots fast. The 14" fhd screen is decent for the price. colors are fine for youtube or work, but brightness is low (around 220 nits). outdoors or in bright rooms, it's hard to see. the plastic body feels cheap but doesn’t flex much. it’s lightweight (2.87 lbs), so carrying it around is easy. Typing is okay—the keys have enough travel, but there’s no backlight, which is annoying in dim lighting. the trackpad works, but the built-in number pad (activated by a button) is awkward and gets in the way. ports include usb-a, usb-c, hdmi, and a headphone jack, which is decent for a cheap laptop. Battery lasts about 6 hours with light use (web browsing, docs). heavier tasks drain it faster. the fan runs often, even during basic tasks, and it gets warm. gaming isn’t really an option—even minecraft lags. This laptop is fine if you need something cheap for school or light browsing. it won’t handle much more than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter laptop for my 11 year old. Got it for an early Christmas gift since it was on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worst experience ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good ordering but my laptop got stolen in the mail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop best one so far great customer service

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective. Geeks tried to get it to work, but it refused to pick up wifi networks. Could have been unique to this unit, but i could not be bothered going back and forth yo geek squad twice a week.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Gerardow,


      Thank you for your comment.

      We certainly understand your disappointment with this laptop and the inconvenience this may have caused if WIFI is not working from the get-go. All ASUS products undergo intensive quality control testing and inspections, this is a random problem. ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Portability
    Cons mentioned:
    Processor speed, Screen quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Buy Windows 11 + Office - get a free laptop! jk

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks with the ASUS Vivobook Go 14 E410KA-CL4128, I can say it’s a fantastic budget laptop for basic tasks like Microsoft Office, web browsing, and email, priced under $200. It’s not a powerhouse—expect compromises in speed, storage, and display—but for students or casual users needing a lightweight, affordable device for indoor use, it delivers. Here’s my honest take. Let me start by putting a boundary on this review. This is a sub-$200 laptop, and I will review it as such. The laptop comes with a complete version of Microsoft Office (a $60 value – on sale). It also comes installed with Windows 11 (not ChromeOS). That’s another hundred-dollar value. Basically, you are buying Microsoft software and getting free hardware to use them on. The hardware is solid, well-constructed, and has decent materials. Very little to no flex on the keyboard and surrounding area. Trackpad is also nice, although I could do without the numeric overlay. Design and Portability At just 2.87 pounds and 0.72 inches thick, this laptop is a portability champ, slipping easily into a backpack for school or coffee shop trips. The Star Black finish with a yellow Enter key and patterned lid adds a stylish, youthful flair, though the plastic chassis attracts fingerprints and flexes slightly under pressure. The fanless design ensures silent operation, perfect for quiet spaces like libraries. The 180-degree hinge is handy for sharing content, but I rarely used it. Performance: Basic but Functional Powered by an Intel Celeron N4500 and 4GB non-upgradable RAM, it handles light tasks—Word, Excel, Google Docs, Zoom calls, and streaming—without issues if you stick to one or two apps. Open more than 5–6 Chrome tabs or multitask heavily, and it lags, occasionally showing “not responding” errors. It’s not for gaming (even Minecraft struggles) or resource-intensive software. Using web apps like Office Online helps conserve RAM. Display: Adequate for Indoors The 14-inch Full HD (1920x1080) display with anti-glare coating is sharp enough for documents and casual streaming indoors. However, at 200–250 nits with a 45% NTSC color gamut, it’s dim, with dull colors and poor viewing angles that wash out off-center. It’s unsuitable for outdoor use or vibrant media consumption. Build and Features The plastic build feels sturdier than expected, meeting MIL-STD-810H durability standards with minimal flex. The keyboard is comfortable for long typing, but the lack of backlighting is a pain in low light. The NumberPad 2.0 touchpad is a standout for spreadsheet work, though it can accidentally activate during scrolling. The 720p webcam with a privacy shutter is grainy but functional for video calls. The speakers are weak, so headphones are recommended. Battery and Connectivity Battery life shines at 6–8 hours for light use (browsing, Office, Zoom), with fast charging via a 45W barrel connector—USB-C charging isn’t supported, which feels outdated. Ports are solid: USB-C, USB-A (3.2 and 2.0), HDMI 1.4, 3.5mm audio jack, and a microSD slot, making it easy to connect peripherals. Storage: A Major Limit The 128GB eMMC storage (about 100GB usable after Windows 11 S Mode and apps) is slow compared to SSDs and fills up quickly. I rely on cloud storage and an external drive for files. Switching out of S Mode for non-Microsoft Store apps is simple but may strain the limited RAM further. Note: Some sources incorrectly claim NVMe M.2 storage upgradability, but this model’s storage is fixed. Who’s It For? • Students: Perfect for notes, research, and online classes. • Casual Users: Great for email, browsing, Netflix, and light Office work. • Budget Buyers: Ideal for those capped at $200 Avoid It If: You’re a gamer, power user (multitasking, video editing), or need outdoor visibility. Verdict The Vivobook Go 14 E410KA-CL4128 is a 4/5-star value for budget-conscious users needing a portable laptop for basic indoor tasks. The included one-year Microsoft 365 subscription, silent operation, and solid port selection add appeal. However, limited RAM, tight storage, and a dim display mean it’s not for everyone. Conclusion: The out of box experience was very good, Asus does a good job packaging their products. Loading Win11 was not pleasant, however. The version of W11 installed must be rather old, as it took forever to load updates, reboot, load updates, reboot, and so on. It took well over an hour before the laptop settled down and stopped updating. For a very light user, this computer is fine. If you connect to a work computer, or a remote school computer – this is also fine since the processing and storage is on the remote computer. If you aren’t in a hurry, if you just need a basic machine to run Windows applications, and you don’t need a lot of speed, or a bright crisp screen – for $200 you can’t go wrong. It’s kind of a bargain to be honest. But for me, it doesn’t fit my needs. I’m more of a power user, and this is just too slow. I’d rather spend $200 on a used laptop that has a better processor in it. The other possibility is to replace the OS in this laptop with Linus, or ChromeOS Flex. But if you do that, you are on your own. You’ll need to know a thing or two on how to configure those. For the right person, this is a steal. Neat laptop. Great price. Deserves 4 stars. But it’s not for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for general web surfing at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus products are reliable, fast, efficient, and nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop definitely on the lower end of power

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear PQuincyB,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2206041107-0120] for us to better assist you. Thank you for choosing ASUS!
      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Not for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for simple operation, pretty slow. Not for business

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ashraf D,

      Thank you for your feedback on the ASUS E410KA. We're glad it meets your needs for basic use, though we understand the performance may feel limited for more demanding tasks. To troubleshoot the slow performance, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2206041107-0116" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - System is running slowly -  https://www.asus.com/support/faq/1042398/ Asus

  • Rated 3 out of 5 stars

    ASUS Vidiobook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow cxxxxxccccccccccccccccxxxxxxxxxxcxxxccc

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JDM59,

      We apologize for the slow performance you've encountered with your ASUS Vivobook Go 14 Laptop, and we regret any inconvenience this has caused. This experience does not reflect the standard of quality we strive to provide. To help resolve the issue, we recommend reviewing the troubleshooting steps outlined in the FAQ linked below. If the problem continues, please don’t hesitate to reach out to our support team at https://www.asus.com/us/support/CallUs, so we can assist you further or arrange for repair services if needed.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2206041107-0115" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - System is running slowly -  https://www.asus.com/support/faq/1042398/ Asus

  • Pros mentioned:
    Port count
    Cons mentioned:
    Storage capacity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Affordable yet Capable

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS Vivobook Go 14" Laptop is going to be your budget computer which may surprise you. First of all, it is VERY affordable, it is amazing that maybe 10 years ago, this notebook would cost probably ten times more compared to today. I picked it up for one of my high school kids as he will be writing more papers and taking a number of online courses. This computer does pretty good online even though it ships with the lesser specifications like Celeron processor and 128 Gb of space and only 4 Gigs of RAM. If you use Word (you would have to buy the license as ASUS does not come with the paid version), it runs well too. You won't be able to play heavy duty games on this notebook, however Roblox and any other browser based games will run just fine. I really like the Full High Definition LCD screen, at 14" the text looks crisp, the images look great as well and overall Internet browsing is just as good. If you want a bigger screen and more specs, you can always choose a different ASUS model and pay a little more. One thing I must say is I have had other ASUS computers and I have never run into issues. Their PCs are well built and use quality components. So if you are wondering how long this notebook would last you, be assured it will run for a long time. The Chiclit keyboard was pretty comfortable to type on, its keys are well spaced and it is pretty quite, however it is not backlit if that matters to you. The number of ports is vast: USB 2.0, USB 3.2 Gen 1, USB 3.2 Gen 1 Type-C, HDMI 1.4 and an Audio jack. My only gripe with this notebook is its storage capacity. I think nowadays 256Gb of storage should be a minimum any notebook should come installed with. Windows updates and upgrades are known for eating up space, so I would assume that in a few years you may not have available space to continue with the updates. I am not sure whether the eMMC drive in this notebook is soldered directly into the motherboard, it would be an easy upgrade though. I would definitely recommend this ASUS Vivobook to anyone looking for a good deal, to any student out there or someone who just needs the simplicity of computing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really laggy can barely run games I do not recommend getting this product

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jacob M,

      Thank you for sharing your experience with the ASUS E410KA laptop. We're sorry to hear that performance has been disappointing, especially when trying to run games. We understand how frustrating lag can be, and we appreciate you bringing this to our attention.

      To help improve system performance, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2208000018-0068" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - System is running slowly -  https://www.asus.com/support/faq/1042398/ Asus

  • Rated 2 out of 5 stars

    Slow but decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very slow and cannot handle much of anything but the price is decent

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jake,

      We’re sorry to hear that your ASUS E410KA laptop isn’t performing as expected. While we’re glad the price point was right, we understand how frustrating it can be when speed and responsiveness fall short. To help improve performance, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2208000018-0067" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - System is running slowly -  https://www.asus.com/support/faq/1042398/ Asus

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