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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1146 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,146 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this protection. Reviews on it look great. Haven't had to use it yet because nothing is wrong with our hoverboard yet. But I do like that piece of mind if anything does happen to it, we will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Accidental Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Year Accidental Deek Squad Protection plan for our phone is a great thing to have, We do not worry about something happening and we are without a phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the agents come out just once and by informing them what the tv was doing they came prepared with what was needed to fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this yet but im sure theor service is great if based off of install i had done on appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad. It makes returning a broken phone so eays and simple. Get it any time it is offered if you ask me. Always get the geek squad and forgo insurance through your carrier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squade Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a great price backed by the Geek Squad. I have all my devices backed by the Geek squad. They are very professional and highly knowledgeable! I haw all my devises covered with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, Awesome, Awesome. Geek Squad Protection is probably one of the best protection plans you can get, it has served me & my family well over the years. doesn't hurt to have it, it helps greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad service I've been using this service for many years and I like the service because is professional . I'll always recommend this service to my family and friends.?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consistently get the Geek Squad protection plans, and have never been disappointed that I got it. I have used them more often than not. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper than phone company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad service is one of the best I had. I normally get my warranty through phone company but this was a much cheaper and deal. Less than 12 bucks a month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protecting all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad protection on all of my devices, including my computer. I have only had to use it a couple of times. My only complaint is that trying to get ahold of an actual person can be difficult

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond when my phone overheated. They did everything to try to repair it, and when necessary completely replaced the phone with a new model.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi James. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek Squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very easy to deal with. The first month I had my phone the screen lost a few pixels. They exchanged it, no problem. Verizon service on the other hand sucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't get these kinds of plans, but with phones costing $1000 and up, you pretty much need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed screen protectors on both my phone and smartwatch. Fast and easy with no issues. Also the tech transferred all my photos to my new phone. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you purchase a phone this is a must. Cause you never know what can happen. Nowadays its so expensive to repair anything on a phone. So don't forget to get this for your next purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to cash in on it, keep it for about a year until your deductible is balanced out on the monthly fee for the 2nd 12-months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD helped me a lot when I had a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend BEST BUY and Geek SQUAD. My experience has been awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad maintenance agreements are one of the prime reasons we shop at this location versus other options. We have had to use this service multiple times with good results.

    I would recommend this to a friend