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  • Geek Squad™

1-Year Geek Squad Protect & Support Plus

SKU:
5167401
See Details

Customer reviews

Rating 4.7 out of 5 stars with 4485 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 4,485 reviews

  • Ok plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A valuable insurance plan to buy for when you buy electronics from Best Buy.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Waste of time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the first year is factory one year warranty. So they sometimes wont touch it that first year. So you paid for a year you cant use. Then after the second year your tv is obsolete. So it doesn't matter. If your screen starts going bad like mine did, you have best buy come over and instead of replacing the tv, no they order a screen to replace the old one. The of course time the shipping to kill the rest of the time you have remaining on your warranty and finally install the screen on this tv, and enjoy! Any issues call us within the 2 weeks you have left on your warranty. Guess what? My tv is burning out again.

    This review is from 1-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Added security for my tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing I have protection on my merchandise brings me peace of mind.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful if you can get sn appointment. Parts unavailable.l

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Experince

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I at least got a refund for my product considering to broke on me so easily

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement phone 2 times, then no more. They dont tell you that

    This review is from 3-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Almost not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dealt with many protection plans but this one if you use it and they replace your product they tell you that you have to purchase a new one to cover the new product even though you paid for a year and used it say the first 2 months Best Buy does not want to transfer the remaking plan over.

    This review is from 1-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking the time to share your Geek Squad Protection plan experience. I apologize for any disappointment with your plan, as I understand coverage is designed to protect the item the plan was purchased with. In cases where the item is replaced, the plan is considered fulfilled as described at http://geeksquad.com/termsconditions. For any questions around your plan, please call our team at 1-800 GEEKSQUAD (1-800-433-5778).

  • last minute protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't trust Geek Squad, but always get the warranty.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this score because I haven’t used it so I don’t know how the service is.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this service yet but better to be safe than sorry.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now have to wait it's to early to see if this really works.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and quick response and rapid fix. They ship it back to your house.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Not computer savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to call 4 times. Each time I was guided through and problem fixed.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but I do know that geek squad is good

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a 2 year protection that I will probably never use so no big deal here.

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Got if for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what it was supposed to . Pretty straight forward.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not spall of the perks of having Geek Squad? I have not used them yet

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Averaged sale teem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask a question about a product. And I felt I was not smart minded about it.

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Non applicable at this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the service but I am sure it will be fine when I need it.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Dag2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t had to use it I brought my 9 year old a tablet

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 212, Showing 4,221-4,240 of 4,485 reviews
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