The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 4,463 reviews
Rated 3 out of 5 stars
Geek
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven’t had to use this yet but I do know that geek squad is good
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have dealt with many protection plans but this one if you use it and they replace your product they tell you that you have to purchase a new one to cover the new product even though you paid for a year and used it say the first 2 months Best Buy does not want to transfer the remaking plan over.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
Brand response from GeekSquadSupport
Posted .
Thank you for taking the time to share your Geek Squad Protection plan experience. I apologize for any disappointment with your plan, as I understand coverage is designed to protect the item the plan was purchased with. In cases where the item is replaced, the plan is considered fulfilled as described at http://geeksquad.com/termsconditions. For any questions around your plan, please call our team at 1-800 GEEKSQUAD (1-800-433-5778).
Rated 3 out of 5 stars
Not computer savvy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had to call 4 times. Each time I was guided through and problem fixed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really could not answer my questions and melt refer back to help desk
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Too expensive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was too expensive for the cost of the tablet. I regret it now.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 2 out of 5 stars
Not Satisfied
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I gave two starts for this because I had purchased the service for my surface go bundle which came with the keyboard and the keyboard got damaged. I went in to use my protection and was told my keyboard was covered and had to buy a new one. Highly upset and disappointed.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Greek
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I don’t know what this is or why they do for real lol.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 3 out of 5 stars
Protected
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Gotta have it so i got it and hope i don’t need it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 3 out of 5 stars
Bookie09
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Whenever I buy something I always buy a warranty frombgeek squad because everything now days break.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If this is for the phone, I did not like it. Once you use it it is done. You do not have the warranty any longer. I had to use within months. I paid for two years and only got one use. WASTED MONEY. Confusing to get help. Wish I would have gone with AT n T month by month.