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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 399 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 399 reviews
  • Rated 5 out of 5 stars

    Very helpful support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some old programs that I needed installed in a windows 10 environment. They worked on it for hours until it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't be without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came to my home set up my new desktop pic and had my old information downloaded and ready to use for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online Geek Squad Chatline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced no wait time. Initial p err rain sent me to a technician who ran many tests on my desktop. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy with every purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to see one of these guys, but I always know that they are ready to help if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and professional. Very knowledgeable about my product and explains things so it is easily understandable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad plan has been the best value in IT service. I purchased it for my new computer but used for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great value. Great protection on an expensive investment. Best buy stands behind the produces they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help for computer problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can call and have a tune up every 3 months and have 3 computers on plan. Never a problem with asking for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans are a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plans. They are economical and always seem to be used. I even renew them when the time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting the Geek Squad Protect. Really knowledgeable and are willing to make things right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful at a great price! Great to know you have help because you never know when your item can get messed up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent servicewe use the Geek Squad two weeks after we got the computer and they were very fast and assisting us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will never not get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness we had this coverage.. had a problem with window 10 update..geeksquad was able to save the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great service people. Anytime I have a technical problem I feel confident that it will be fixed promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection, better deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection, better deal: The three-year program is the better deal with less hassle over a three-year period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. Always solves my problem. Friendly, well versed and customer friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have if you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this plan to cover a desktop computer I bought for my mom. If she has problems they help her out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer thus far. We purchased it as a first computer for our 11 year old. He uses it for gaming purposes and is very impressed with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support in store, on line or for extra will come to house and fix problem and what else you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a sense of security and I don't have to mail it off to the factory to be repaired if something goes wrong.

    I would recommend this to a friend