Customer Ratings & Reviews

I was helped promptly. Even though my issue was not resolved right away I was immediately refunded. Geek squad accident plan is totally worth it!

I would never purchase electronics anywhere else besides Best Buy because of their great geek squad program. As a mom of 3, it's the only way to go!!

The first remarkable pro I received was defective and The geek squad gladly made it right I received my new remarkable pro and it works perfect

It works well.It does the job happy with product who would recommend product

you know you're gonna drop it as soon as its too late.

Very polite. Helped me what I needed help with no hesitation

The protection plan is worth what you pay for it. If they cannot fix the item, they replace it.

I recommend you purchasing the extended warranty. Best Buy/Geek Squad have the best customer service and help get any situation you hve with your tablet taken care of immediately. I will always buy from them and make sure to purchase that 2yr warranty.

Never thought I would need support this soon but after only a couple of weeks I had a problem, could not connect to the internet. Called the Geeks Squad and received an appointment for later that day. Arrived for the appointment about 15 minutes early and the repair was completed in less than 10 minutes. So, I was out and, on my way, with everything working great before my scheduled appointment time. This is great peace of mind for a nontechnical person like me.

Its a Good tablet I got them for my kids and they like it for games and for videos

Geek Squad Protection is a must have! Don't look at it as an exra cost to add on. Look at it as a cost saver because if/when your tablet flies out of your hand or it falls out of the car and the screen cracks or something inside breaks, maybe water or other liquid spills and damages it you won't be sorry to have bought a plan like this. Especially important for more expensive portable devices.

Total tech is a hassle-free repair program. They fixed a computer I had even before I had total tech. Other big box retailers offer a warranty at extra cost but then won't cover you because you must first exhaust the manufacturer's warranty where ever that happens to be. Now if something breaks I take it to best buy. They fix it. Period. I go home happy.

Bought this fore my son to use for his school work and to red books on.

Inalways recommended extra protection. Its better to be safe than sorry and in the event you need the service the response time is immaculate

good opcion for protect our values Tremendous equipment, I love it, my son uses it all the time

Great insurance just incase lofe happens and need a fix

Get the warranty! Especially if you have a 4 year old!

I love the Geek squad they explain everything to you.

Most dont do anything but this protection is worth it.

Geek Squad service us the best! Iorth every penny. I had an issue with a tablet and made an appointment by phone. There was no waiting and the tech resolved the problem in minutes.