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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4 out of 5 stars with 148 reviews

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79%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the price, speed, and touch screen capabilities of the 15.6" Touch-Screen Laptop. The laptop's large storage capacity and powerful processor are also well-received. However, some customers have concerns about the battery life, which lasts about 3 hours when used for intensive tasks like illustration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 148 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Computer works well, but nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer's speed isn't great but I desperately needed a new one so I opted for this one as it was reasonably priced. It's adequate but nothing special. I might not buy it again if I took more time to research and find something that fitted my needs better. I'm not unhappy with it as it replaced the one I had that wasn't working well anymore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Fast laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my windows 7 laptop died I was worried about going to windows 10 but this is a great laptop. Very fast, easy to use and I'm loving the touchscreen! I got a great price at Best Buy and it was shipped to my house in 2 days! I'm very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    It’s a great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it is fast , had a large hard drive and a very nice DVD burner .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to do some basic person business on. It was easy to set up, I like the design and portability.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I purchased this laptop I was using an i5 processor but after switching to the latest i7, I was sorry I waited too long to upgrade. This computer is fast. Restarting is very quick and the memory is ample for my need. This is worth the bucks! The only drawback is the weight which is why I gave it 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an great computer, excellent relation between price and quality.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this computer, and all others, would not come with trial software programs. Mouse pad and keys easy to use. Screen clear and bright. Exterior of case is a real dust catcher; difficult to keep clean. Just started using computer....still need to install most programs to fully utilize.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Best pc I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my needs plus more. Blazing fast. Good graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    op system is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is perfect for all purposes. Not too heavy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Viewing angle

    Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used it a few hours but really like it. The screen seems to have a relatively small up and down optimum viewing angle. The touch screen works really great with rotating and viewing 3-D CAD drawings.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Excellent computer---fast as lightning!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this computer. 12 GB DDRam and it flies. HP is a solid manufacturer, though I have had a Toshiba that has held up for six years and runs almost as fast. For $499.00 I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop. Fast, reliable laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP I7 Laptop runs like a top. I had to have it serviced for Security reasons and it is both fast and reliable. Had Norton Security installed since McAfee was hacked the same day it was installed. Told Webroot was no good and not to install it on my system. Original install took about 90 seconds to boot up. Now it takes between 10 to 25 seconds. Set up right, it is the perfect laptop at least to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding PC for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After conversion from my old laptop, I found the HP to be quick and efficient for my needs, i.e. email, document development and management, and web-based activities. This was an outstanding purchase for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is working well, at this time, I have had no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great item to get, run and does what it needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old 17 in HP laptop that just finally gave up. My new laptop doesn't make me miss the 17 in screen because it's not very noticeable and it's much lighter and easy to use. I happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. My kid loved this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With today’s applications requiring more memory, the 8 gab RAM really hit the spot, though I did have to clean out some bloatware in the beginning.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic computer for most applications, the keyboard is crisp, screen is super sharp, very fast. I like the size and weight for carrying around.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    hp rocks the boat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i7...12 gb ram..1 tb hdd.....touch screen......at this price just killed the competition....love it

    I would recommend this to a friend
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