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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 148 reviews

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79%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the price, speed, and touch screen capabilities of the 15.6" Touch-Screen Laptop. The laptop's large storage capacity and powerful processor are also well-received. However, some customers have concerns about the battery life, which lasts about 3 hours when used for intensive tasks like illustration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 148 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on deal of the day and the laptop is fast and very sleek would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was intrigued by this computer because it was one of very few that had the latest processor, but also had a DVD drive.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Hp rocks the competition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy crazy deal. ..i7.....touch screen 12gb of ram. ....hp kills it at this price

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A huge upgrade from what I had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed by the touch screen. I am still trying to learn all that it does.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money. Got the deal of the day for $500!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    3hrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it mainly for illustrator so it'll last about 3 hrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop.. I like the size and weight of the laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! All my programs run well. I would recommend this to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen resolution is not the greatest its ok for general computing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great screen size and imaging.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for a student. Great screen size and key pad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for online classes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for what I need it for, online research and classes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a intel processor core i7 which is pretty fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP PC is a good performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked great. Just a little slow booting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop boots quickly, and it handles multiple apps running concurrently with ease. I was also able to get used to the keyboard quickly. A month from now, I hope my review is as positive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fabulous piece of technology!!! Great price for what you get, an awesome value! This laptop does everything that I need and more. It is super fast and the display is amazing! I haven't had any problems and I hope not to!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP 15.5 Touch-screen laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the specs perspective this laptop has everything one would desire but the price is excellent. Unfortunately I had to return it to Best Buy because of an OS issue and they didn't want to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Best Buy service, friendly and knowledgable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We also use Pacific Sales for appliances. So far, I have purchase three laptops, cell phones and Kindle plus accessories at Best Buy. I have had positive experience each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful laptop - Great Value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for daughter in school. Bing in I.T. she needed a laptop with reasonable power. This was a great value for the power of this laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking 1tb and 12g of RAM will be very fast to surf the internet. I was wrong!! Also, Why do all the window computer's make you have an Outlook email?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop within cheap price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop on deal. I didn’t find any other cheap price laptop within this specification. Using for last 1.5 years without any problem

    I would recommend this to a friend
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