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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, light weight, price, and ease of use of the 2-in-1 14" Touch-Screen Laptop. They appreciate that it can be used as both a laptop and a tablet, and many found it durable and great for travel. However, some customers have concerns about the battery life, processor speed, fan noise, and a few even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,144 reviews
  • Rated 4 out of 5 stars

    Still learning laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have encountered problems. Geek Squad has helped numerous times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister in law to use at home. She is very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my son his first computer i love it i use just as much as him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this 2 in 1 Laptop less than a week and so far is good, no complains.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect specifications for my son, and his school work. Solid build and functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the touchscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it works pretty well! Love how it’s flexible to be like a tablet !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Touchscreen!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgraded purchase from an older HP I had, and cannot be more satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the beginner. Sleek design and easy to navigate right out the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that heavy, so when I put it on my back bag it doesn't add any extra weigh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    friendly and helpful sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and friendly. The sales are very helpfuly and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is really nice especially just to use for working at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school or light office work. My wife and I both have one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said that the best gift and it's the best computer and Best Buy is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much enjoy Best Buy and I relied heavily on the Geek Dquad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything my daughter needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with purchase. It does everything my daughter needed for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for a while now and had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the kids to use for school work. Also light to pack around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a good price and perfect for what we were needing it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great school work computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is excellent for students! Would definitely buy another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very powerfull laptop, but it gets small tasks done!

    I would recommend this to a friend
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