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Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, light weight, price, and ease of use of the 2-in-1 14" Touch-Screen Laptop. They appreciate that it can be used as both a laptop and a tablet, and many found it durable and great for travel. However, some customers have concerns about the battery life, processor speed, fan noise, and a few even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,144 reviews
  • Rated 5 out of 5 stars

    Great laptop for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new computer <Jr in College>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer for my mother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase for my mom, a beginner at 74 and she love its

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what we needed it for . My daughter likes it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my mom. great computer. fits her needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microphone issue

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone doesn’t work . I’ve tried everything and can’t get it to work. After doing some research I found out there’s a lot of people with the same issue. Check your microphone ASAP .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent,, .....my daughter love it!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It's perfect for all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Would definitely recommend this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop for light use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of this laptop, which is what compelled me to buy it. I would recommend purchasing additional memory as my disk usage is always at 100%. With a few hardware upgrades, this computer would be perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, very nice and user full for the school

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product for a novice user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hybrid computer is very good for everyday use of internet activities (email, browsing, Microsoft applications, etc.). The Intel Core i3 is not built to be fast, so patience is a must. Overall, I'm happy with this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an okay laptop, my biggest issue thus far is the touch pad does not perform very well. When I left click it does not work properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Like HP computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is a great deal like my old one. Already had a glich and took to Geek Squad. There I talked to Carl, who I really like and was impressed with his professionalism and kindness. Only had computer 1 day

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    It's ok for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the computer works fine. For the price of what we pay,we could not complain. The speed are reasonable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not What I Expected...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera and audio has poor quality. However, the flip mode is nice; you just have to remember to purchase more parts, e.g. key board and mouse.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rather slow for a i3 7th gen processor with 6 gb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather slow for a i3 7th gen processor with 6 gb RAM. My 15.6" Toshiba from last year with a i3, 6gb processor is super fast and responds very well. I think part of the problem is that HP has too many unnecessary apps and programs that average user does not use and this may slow down the computer. I do not know how to delete some of those apps and programs and am not interested to invest excessive time to remove them. I am going to return the laptop even though I prefer the smaller screen 14" or below and longer battery life as it is convenient for travel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got home I found that the trac pad did not work. I'm having to send it back for repairs already.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate but has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen resolution is crisp. Light and thin. Sluggish, freezes often. Touch pad is finicky. Takes longer than expected to boot up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Solid laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop hard drive makes it a sluggish performer. I know that an SSD is quicker than an HDD. I chose the HDD for cost, so not much of a criticism but rather an observation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    beginners okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good..screen not the best but okay .. functional except keyboard some of the symbols are off i don't know if that's just mine

    No, I would not recommend this to a friend
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