Customer Ratings & Reviews

Overall, I am extremely satisfied with the 2 Year Accidental Geek Squad Protection plan. It provides excellent coverage for accidental damage, giving me peace of mind. Highly recommended for anyone looking to protect their devices!

Absolutely Love This Optional Purchase Is An Absolute Must Have.

I always purchase the Best Buy warranty. I've had zero issues with the customer care or the Geek Squad whenever I've had to have a warranty repair. Worth every penny!

Unfortunately had a Galaxy edition XBSX that decided to fault out, they got me in for an exchange, transfered and renewed my 2 year protection. Great fix, jist bummed that microsoft policy doesn't allow them to repair.

They are so helpful when returning products for repair or replacemnt

Simlply Covered if you’re buying an expensive item, the extra money is worth protection.

Everything is good expect for controller..feels cheap and batteries have to be replaced instead of charging the controller with a usb cable.

Love geek squad, bestbuy support, back room (guardians!), and all bestbuy support! You guys kill the stress and worry.

You never know it's technology is these days, so I'm really grateful that Best Buy has this Geek Squad support option. Really good price for 2 years of Peace of Mind to tell you what. Definitely worth the purchase.

Always comforting to know that geek squad has my back on items.

Worth the price. Fast and efficient and easy to use when necessary.

This is great for your gaming system. Eventually everyone will get drift on one of you controllers there is no way around it. With this protection you can set an appointment and they will either fix replace or refund. Its worth it

I love it! Work fast with customers. Patient with customers a Pleasure to be around. They will also broke down the problem for better understanding.

Easy to use for an old guy.im 68 and had no problem hooking it up.

I’m really happy to have the option to use Geek Squad if I need to. They have Tammy great reviews and I’ve heard awesome things about them.

Reliable. Will alwasy fix your defects. My first choice to go to get my electronics fixed

My son couldn't be more happier with his new console, thanks so much Best Buy!

Why not get the protection plan. Just incase. Then I don't have the headache

This warranty is wonderful. If there’s any damage no matter the situation I can always have it replaced. Which is comforting to know since little glitches do tend to happen when mass producing new systems.

Geek squad is an excellent choice. In the past they have always taken care of any problems, or replacing. The cost for geek squad is nothing compared to having problems, or if something breaks.