Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2363 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,363 reviews
  • Rated 5 out of 5 stars

    PS 5 1TB is amazing I love it and so does my son

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ❤️ the ps5 combo with god of war game I never would have bought it if it didn’t come free. I had every PlayStation and thought it couldn’t get better than PS4 and then my PS4 stopped working I sent it into sony cost $108 to mail it didn’t get fixed I purchased the two year protection and I am very happy that I am covered for 24 months and anything after 24 months I can turn into a manufacturer or I can bring it to Best Buy and they can fix for a discount price. I am much happier with the PS five I couldn’t be happier and my son loves it. I also fourth invest by an extra controller and an external hard drive WD Black,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv it has great pictures quality. Samsung is one of my favorite brands as far as tv goes.I strongly recommend it to anyone to purchase such a great brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need to use my repair for my playstation but they have always been reliable when i need them. I would higly recommend it for expensive technology you purchase better safe then sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is a MUST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend the protection plan. I haven’t had to use it but got it just to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ps5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 had worked properly and just been amazing to play since upgrading (I would recommend the geek squad protection as well)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad PS5 Two Year Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me great peace of mind to know that if something happens to my new PS5, Best Buy and Geek Squad have my back. Went with my gut and don't regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this protection I have already used it and it saved me buying again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game Console ADH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always put the geek squad warranty on my products. Gives me peace of mind. Having used the warranty on other consoles and seeing how quick and easy it was to get things replaced this was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent. I brought in my PS5 that was broken and they replaced it the same day with a brand new one awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased afterthefact on an online/pickup at store purchase. Employe added to my purchase and it was quick and painless. I hope to never use it!nut it's nice having the peace of mind on a $700 purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome group of peeps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have done an amazing job giving me returns or fixing my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful came in wit a issue with ps5 controller and was able to get one shiped asap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra warranty is always the best option to take. Theprice was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Pickup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up was quick and flawless definitely recommend using the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From purchase to claim I have no worries at all about my device. From fixing to replacing there are no issues with the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save gamer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have a protection plan never know what might happen accidents do occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind purchase for the Ps5. Not pricey at all and covers a lot. Never know with these electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option. Great to have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this on my LG 65"C9, PS5, speaker system. Highly recommended for electronics IMHO. Better safe than sorry in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good PlayStation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Is a good PlayStation for a New player. It Ruins Smoothly . There hasn’t been any problems. I love it . I play Everyday With it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not used yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a reason to use the service yet but when i do ill let youll know

    I would recommend this to a friend