Customer Ratings & Reviews

Doesn't cost much. Is definitely worth the money! It was easy to fill out and now I'm happy!

Got it just in case. Previous ps5 crapped out within a week and Sony was a hassle to deal with.

Never second guess adding this to any and every tech purchase. Case in point: we purchased a PS5 in August 2024 for my son's birthday. His controller is drifting bad. Stopped into best buy, and they submitted the PlayStation warranty for me. We got to keep his old one and his new one will be delivered in 5 days or less. And while that comes standard for every PlayStation purchase, I didn't have to deal with submitting the warranty myself. And the next time it needs replaced (it will happen, PS5 controllers are notorious for drift stick) geek squad coverage will replace it.

I purchased the geek squad insurance and havent had no reason to use it and I would say that’s good news

Haven’t needed services yet, but since this tech service is local, it will be convenient.

Definitely recommend waranty especially geek squad they are GREAT !

Definitely worth the money and peace of mind . I would get it if you have bought something of high value.

2-Year Accidental Geek Squad Protection 2-Year Accidental Geek Squad Protection

This protection plan is so good. Now I don’t have to worry about buying a new controller when my spoils.

Nice additive for items bought, i didn’t need to use it but it definitely is nice knowing you could get your $500 item replaced or fixed for a small extra charge compared to the price of the item you bought.

Always good to have protection plans. Haven't had to use this one. In the past it has been very helpful in getting things fixed or replaced. No issues with getting service.

My washer was out and they had me fixed and back up and running in a week 1/2 which is great considering its a big hassle.

Really fast and reliable service would highly recommend

Purchased new play station 5 so had to take extra warranty because it's electrical.

I have only used them once in the past but they were fantastic and very knowledgeable.

Was very friendly and helpful when I had a problem with a laptop j didn't even buy from best buy

Geek squad will always be there for your needs......

This is great plan to have for your device since it protects you against accidental damages.

Great service they always answer my calls and help me over the phone when needed

Best warranty ever. Should be purchased with every console/PC/etc. Covers accidents and damages caused by liquids i.e. spilt coffee 100% worth it