Customer Ratings & Reviews

This is my first gaming pc. I think it is overall good with the sale price I got. The PC arrived packaged well but the box must have gotten wet during the shipping process (will see if this will be a problem). The computer is working as intended but the fan is a bit loud even in idle mode.

Very basic desktop but works great! It uses a display port not hdmi, and you will need a WiFi adapter. The updates will take a while, due to how outdated the system is but is really good desktop.

The Best Buy employee did not try to "over sale" the protection plan. He just told us the benefits vs. the manufacturer's warranty only--being able to come in physically to a store for repairs vs. having to ship items out. And we were sold!

The price of a Geek Squad warranty is quite expensive. There should be an option to download a hard-copy of the warranty - just in case.

I am happy to know that I am covered for service with a team of experts in the Geek Squad.

Just got it, haven't had to use it yet I hope I never have to us it, but it gives me peace of mind.

I purchased this just incase I needed it. Have not needed to use it yet.

It's nice to have a warranty like this for when something breaks down, and knowing that there are people I can talk to and work with directly when an expensive device I just bought starts having issues is certainly a reassuring thought. Though a warranty like this also depends on if it's actually needed and the skill of the Geek Squad member who deals with it. Generally, it's good to have but I wouldn't suggest getting it for every single purchase, just the really expensive ones!

The process was automatically I set up a date to come in and bring in the product they took it ask a few questions and told me it would be a few days and that’s all she wrote great service and experience

I have to add it because I can’t afford it if something happens to it in the future

This three-year accident protection is a decent price for such an expensive gaming computer.

This is a great value never had any issues and when I have the geek squad took care of me fast and convenient

Very good, protects your electronic when your equipment is damaged.

It runs good with good with wifi and has excellent lighting.

Did not know it cover only accident did not cover any malfuction I will rather take the full insurance

Geek squad is a service and I think it is worth the money.

This was great as we bough a Gaming PC and it fried due to overheating. I never buy these things and even though it was our fault most likely due to placement of the PC, BB came through and covered us. One downside, they sent our PC away to try to fix it first and it was near impossible to find someone to give us an update. And, it took about 2 months to finally call it dead and give us a credit to buy a new one. Was a bit tough as we were all at home for work and distance learning and down a PC. 4 stars for long time to find out result and poor comms.

I got this for my brother, we were trying to piece his AMD setup to be something. But after much running into needing this and needing that. I just said let’s just bite the bullet because I have a custom built Alienware computer, and it just works. He’s now really having fun with the Oculus. We spent the whole weekend putting that AMD Vega 56 with his old mother board and kept getting the message from Oculus basically you’re computer sucks. So rather than suffer anymore disappointment with our efforts this computer just makes sense. I put a 1tb ssd 850 evo in mine along with some other awesome improvements. So I know this is a sweet setup. I’d say buy it

Great on coming and answering any question we have

Good protection to be able to use in case your computer has any issues