Customer Ratings & Reviews

My headphones broke randomly while gaming the warranty covered a full replacement. Saving me to spend $100 on a new pair.

I love these Geek Squad guys they are the coolest people on Earth

Provided is a snip of the actual max specs in wireless mode. This is by far the highest quality wireless headset I have ever had. It feels as good as it looks. A bit of a comfort adjustment for me coming off of a Void Pro but after a day or so of break in time for the pads Im pretty happy.

Replaced my headset same day with absolutely no issues

Thank you for helping me get a wonderful headset they are perfect even till this day

Geek Squad has actually been the best value of any service I've ever used in the "warranty" category I guess. You can't beat the service offered or the ease in which it is to get a replacement. Headset cord shorting out? No worry Geek Squad got you! Controller going cattywampus? No worry Geek Squad got you!

I’m really glad I added the 2-year accidental protection — totally worth it. The Geek Squad team was helpful, explained everything clearly, and made the whole process easy. It feels great knowing my device is covered just in case. Excellent customer service and fast setup!

Alsome product, I would recommend t anyone to have for there gaming and pc neefs,a company you can trust. Tank you Geek Squad

Always purchase the warranty. It's cheap and is very worth it on anything electronics and appliances! About to make appt to get my audio replaced. It quit working. The computer is only a year old from the time it was purchased. IBUYPOWER is expensive. I didn't buy it. It was a gift, but I know how much it cost and its audio shouldn't of went out already. Geek Squad to the rescue.

I love geek squad warranties especially Accidental damage. You pay a small fee and if quite literally anything happens to it, it gets replaced for free and you can add another warranty on new item.

love it , it works great wouldn’t want any other mouse than this one

The warranty pays for itself if you ever have any issues.

The warranty pays for itself if you ever have any issues.

Very professional and knowledgeable! Would recommend for electronics!

They are always very helpful with repairs replacements and warranties

Great coverage and incredibly affordable in the event you need it.

Peace of mind at a decent enough price. Is this a good deal i don't know but i like having them

It's worth it. I have yet to go through an annoying experience with Geek Squad. My item is not doing well or defective? I head to the store, return it for a replacement, and I go home satisfied. However, the items I buy from Best Buy are usually gaming-oriented and small electronics, so I can't say anything about the larger items.

100% worth buying the protection u never know when u might need it. I buy geek squad protection on all my bestbuy purchases and it has paid the price. If u have this, you will not have to pay full price for the new one. Geeksquad will takecare of u. I 100% recommend this.

They always fix my things fast and for a good price. If they don’t fix it the first time then try again or send me to another location. Thanks Geek Squad