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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11722 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 11,722 reviews
  • Rated 5 out of 5 stars

    RoseR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love the laptop I ordered from Best Buy. It's simply the "best"!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have protection for years here and had no issues at best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend for safey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend... everything is expensive to fix. And yes things always go wrong. Used on my past laptop and if need be will use on this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me purchase and laptop and a game card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me pick out a laptop that was kid friendly and upgraded so they will be able to play games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protect all my purchases with Best Buy no matter what

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use on this product, but the process is always efficient and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issues to need to use the protection plan but glad I have it in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my son an expensive and wanted to get his computer protected since it is for college and this plan seems well worth the money as it provides up to 1400 if his computer is broken and I paid 1900 so that is a great deal to have some of the cost replaced if I need it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a convenient buy with the laptop I love that it was included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but knowing it is there for everything it covers is excellent. Great peace of mind knowing this coverage plan is there in the event anything were to happen to the device, especially since it is owned by my teenager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They helped me today with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me with my computer and showed me what to do with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy, and They make it right when it's needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet for my wife's new Laptop, but it's handy, and They make it right when it's needed. I've bought this before on some items, and BestBuy and the Geek Squad has always worked it out for us. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the Geek Squad. Great value for what they offer. Anytime I buy a new device I add the service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional all of the geek squad team pus they are always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have , just in case needed thank you. hopefully wont need to use it tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cámara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will love to see how can cover my cámara is not working not more from not where so I will go today and see what they can do ☺️ because I need it for my online classes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement made without any hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY laptop was assessed promptly and I received a replacement without any hassle. Thank goodness for my geek squad protection. Protect your purchase it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good investment. Specially if you live in a fast pace, where accidents can happen at any moment. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable service to your product even if they can't fix the problem your not left in the dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEFINITELY A MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely woth it. I usually dont do the warranties, but this time I am so glad I did. Actually had to use it only a few months in.

    I would recommend this to a friend