Customer Ratings & Reviews

took a look at my husband's PC and helped us diagnose an issue he was having

Hands down best warranty ive used had an issue with my headset and bestbuy took care of it and i walked out with a brand new headset no sending your old device in to the manufacturer i was in and out

invest to not regret later that you did not buy this just to try to save a dollar or two. It's a really good thing one day the unfortunate happens and you will regret it.

Unmatched. Just buy it and don't think about it. I only buy my electronics from best-buy simply for the warranty.

Got them as a gift for my wife, she loves them sounds good, especially the mic quality, and the battery life is great, she is bad at remembering to charge her devices so the long battery life is great

I would definitely recommend geek squad protection

This protection plan is absolutely worth it! It offers excellent coverage and gives me total peace of mind for my purchase. The claims process is straightforward, and the customer service is responsive and helpful. When I had an issue, it was resolved quickly and without any hassle. It’s reassuring to know my investment is protected, and the cost of the plan is very reasonable for the value it provides. Highly recommend this for anyone who wants reliable and stress-free protection!

Works as intended to protect my product must buy now!

Added on protection for my PS5 controller. I usually don’t add anything extra on, but what convinced me this time is that I can get a replacement within two years whether or not my controller has issues. My friends and I drop it constantly (by accident of course) so for me, this add-on is worth it.

I buy GSP on all of my items. It's a great value and keeps me from being disappointed in a purchase if anything goes wrong. I had an ADH plan for my Shokz headphones. I forgot them on the back of my bicycle, they fell off and got run over by a car. Thanks to the Geek Squad Protection Plan, I was able to get a brand new set for no additional cost. Thanks Best Buy!

Works like intended protection for my product great.

I've never had a problem with the geek squad protection they always taken care of any problems I've had to replacing said product.

Didnt have to use it but, I have used them in the past! Theyre always easy to work with!

Super quick and they helped me out wouldn’t get protection anywhere else

This was my first time using the protection plan, and it worked great. I brought in my controller because it wasn’t quite working all the way and they replaced the whole thing and had it shipped to my house in a few days. No haste and was quick and easy. I even got the protection again just in case

I would trust Geek Squad with my life, they always come through

Amazing service always I love Best Buy and there services.

Excellent service, and great value for my purchase. I purchased an extended warranty. I could not recommend this purchase more. For the price and the peace of mind.

Amazing service super friendly people enjoyed there help.

Have bought several electronics and with its warranty backing the product up. Any issues arised in the past the geek squad always knowledgeable and ready to help. Highly recommend this remote