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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 322 reviews

Rating Filter

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 322 reviews
  • Rated 5 out of 5 stars

    Must have for any phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hard on all of my phones even with the nice cases I always get. Geek squad has taken care of me each time I inevitably break it. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trying Best Buy's Geek Squad protection for this phone instead of Verizon's insurance. Time will tell how it goes but I have confidence in the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to work with and professional. I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always reliable . Have geek squad for all my products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan sounds good. Better coverage than others. Haven't claimed anything yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not usually one to get extra warranties but the Geek Squad plan is great! I can sleep easy knowing they are there to help me and protect my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to answer questions. Great customer service that is undeniably the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't leave an accurate review bc I didn't use the service. Happy I had it though as a just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully I never use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this since it was cheaper than having my carriers plan. Hope to never use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used yet, great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the full 2 years upfront to save money in the long run. May never need to use it but is glad to know I have it just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad plans, theyre amazing with cell phone replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I leased a cell phone for my mom and therefore I needed the phone to have good insurance protection. Seems the phone will be well protected with this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product passed the test and didn't need 2-year pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need to use the geek squad 2-year protection. Which means my product passed the test.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this Geek Squad Protection Service yet, but I am very confident that it is the best Protection Plan going!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband is a phone killer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never think of not purchasing a purchasing a plan, and since it's a local plan that I don't have mail it away with it was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Protection is always good to have on a mobile device. You never know what can happen...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage is less expensive than the insurance offered by Verizon. I am second guessing not getting loss/theft protection, though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy service plans never a bad service always get it fix or get a new model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds like a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this thing with a purchase but have not had a chance to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always best to have some kind of insurance especially with these new phones. Cheaper than manufacturer and so far easy to work with.

    I would recommend this to a friend
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