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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 7 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4458 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 4,458 reviews
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek support is awesome- always very helpful. Worth the $

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good warranty for the money it was for a year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't tried to use it yet. but it's good to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely comes in handy whenever I am having an issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in handy for drops, spills, and other accidents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet...............................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good to have piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like knowing the geek squad is there to help if needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Needed Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a year and I did not need to use it-good news!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good insurance against accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good in event of accidental drops or liquid spill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with a warranty before from BB

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology is easy to use. Also it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance to have to protect you incase it breaks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Help/Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-house service is excellent. Had to wait for a very long time to get help on the phone and the man became very irritated with me while helping. This is very different from the past 2 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I feel at ease knowing I have this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to portable devices, I always get ADH protection for them. You never know when an accident may happen and it's good to know there's a protection plan to try and fix the device. I haven't had to use the plan for the device I got it for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this only so I could have them transfer all my old data from my computer to my new one. Great services but other than that no use for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranties because you just never know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ideal for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for people and tables on the move recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    helpful but not all reps have same knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was used in house at best buy and i believe it is a good service however not all technicians have same knowledge base so if not getting quick answers, ask for someone who can speak to the problem and solve it without wasting time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must because with electronics you it's needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good serves and timely pick up time as I needed it

    I would recommend this to a friend
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