Customer Ratings & Reviews

I bought a LG Oled TV. Best Buy extended warranty is the only one that covers burn in.

With a tv that didn’t fit in my car, they helped dearly with getting the return pushed back out (has to be rechecked by tech) and put it on hold til I could come back for my open box purchase! They, the first gentleman I spoke to on the phone to make the purchase & the whole best buy team at the location I visited helped amazingly!!!

This is an annual renewal for software relate to my Pc. I love the advance warning about the renewal

This 5 year warranty is overall good due to having the best of best fix our electronics.

Definitely worth it for the five years that I purchased it for just in case something does go wrong

I mean, it's good to protect your items, support is great. Do your research.

a must have when you purchase a TV, this alone saved me thousands in the repolacement process. My TV started to have pixels go bad (white lines accorss the television) in the top right corner. I was able to have geek swuad take a look and they said its no good and issue me a credit for the TV through the insurance. Withour it i would have paid 3k plus tax, with this insurance i paid a third a got the new insurance...

First Fire TV purchased, not disappointed, good video quality, good sound, easy to install and navigate.

Geek Squad helped me with my TV exchange very smoothly when I chose expedient mode.

Definitely recommend getting this for large purchases. I've never needed to use it. But it definitely is a peace of mind. I know people that have used it. I have a family member that Is a best buy manager and they fully recommend it as it does pay for itself most tye time

Gives me great peace of mind on my new tv, I’m not afraid about breaking it

purchased it but have yet to use it. The TV we have still works

Makes purchasing a pricey item feel good knowing that if any should happen your gadget is protected and guaranteed checked, repaired or even replaced.

I always have a great experience with the people at geek squad

The agents set up my tv and soundbar. They put in it's proper place and made sure it was working.

Hope to never have to use it. Definitely gives a sense of security if anything happens to the tv.

A excellent way to secure my led tv and most of all the price.

I would advise getting Geek Squad coverage for anything over $100. It covers so much.

Geek squad delivered and set up my Hisense 75” mini led tv. They arrived on time, was very professional and informative and please t to work with. Would use them again for my next tv.

Geek Squad Review: Reliable Service Over the Years I’ve been using Geek Squad for the past two years, and they’ve consistently delivered excellent service. Whether it’s setting up new devices, troubleshooting issues, or performing repairs, their technicians are always professional, knowledgeable, and efficient. What I appreciate most is their responsiveness—appointments are easy to schedule, and they always show up on time. The Total Tech Support membership has been especially valuable, covering a wide range of services and giving me peace of mind for all my tech needs. Over these two years, they’ve helped me with everything from computer repairs to setting up my home entertainment system, and every experience has been hassle-free. Geek Squad is a service I trust and highly recommend to anyone looking for reliable tech support!