Customer Ratings & Reviews

So far we haven't had to use this, but we have in the past for products and have always been happy.

Getting a hold of someone to help is a chore. Within a month of buying our new TV set it started acting up. When you call for assistance you’re calling out if the country. I don’t care about that , it’s just that when you can’t understand the person you’re taking to and your request to be transferred to The USA and get ignored, that’s frustrating . I believe the person on the other end is trying to help but then refusing my request is disrespectful . I went to the Best Buy near me and they would not take a service request, they said I had to call it in.

Really worth the value! Enjoying the assurance of the warranty.

Worth the price. I take care of my stuff but you just never know.

We always take out the extra protection. Only had to use it once, and very easy process

This was a great buy. It works great. They always finds a way to satisfy the customer.

I feel very safe with Geek Squad! They are very knowledgeable! Any problems , they fix!

Great to have a warranty beyond the basic one . Price was good.

Amazing protection life saver for everyday life. Choose me for the 400

Geek squad helps you rest assured when making high dollar purchases.

Excellent price for 5 years of protection against any situation

I just wanted to protect my investment. They only disappointment was contacting Best Buy back customer service, You have to purchase Best Buy 30 day price guaranteed or become a member I’ve been buying for Best Buy for over 20 years, Best Buy wouldn’t even meet me halfway on the price match over a $50 difference that I would’ve need to purchase Best Buy membership

Great dynamic picture and seamless clear crisp sound

Haven’t had any problems as of yet. But definitely recommend the service

Gives me the peace of mind just in case something were to happen

I had trouble with my last tv--thank goodness I had Geek Squad protections. They came out and fixed it at no cost. I was glad I did it!

I like having the insurance protection on my devices to ensure quick, easy repairs or replacement if needed

Always helpful and send out knowledgable technicians.

Have never had to use this but appreciate i purchsed for peace of mind.

I have purchased a mini things through Best Buy and everything I have ever brought. I have never had any problems if something went wrong I needed to return it or if something was damaged and I needed to return it the Best Buy Plaza Airport Road is the best never had a hard time they have always been willing to assist me And I appreciate everything they do Best Buy really stand behind a products thank you guys so much. That’s why I will continue to bring my business to Best Buy. You have an amazing holiday. Be blessed.