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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 481 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the picture quality and sound, calling it perfect. They also appreciate the easy-to-use DVD player and simple setup process. The 28-inch size is considered a perfect fit for many users. While there are a few concerns about the remote control, the overall positive feedback suggests that customers are generally satisfied with this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 481 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect for Grandma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is perfect, HD, built in DVD super easy to use. nice picture for sure. clear and great color. sound quality is great to grandma and she is hard of hearing. its a perfect size. more of a widescreen size. its slim and takes little space on the wall. buttons are easy to get to as they are on the bottom and the dvd is located on the side. everything is easy to get to. I recommended this to a friend and she bought one.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 4 out of 5 stars

    Good tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for our spare bedroom. Has a DVD player which was a must for us. Works perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Great TV /DVD combo for a bedroom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great space saving TV for a guest bedroom! The built in DVD is so convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player, Picture quality

    Rated 4 out of 5 stars

    Great for kitchens and small rooms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade the size of my kitchen TV from a 19inch model. This TV fits nicely on the countertop and underneath the cabinets. It is mostly viewable screen area so the TV looks bigger than I thought it would. My only gripe is the two feet that it uses. Instead of a round one piece base, it has two feet about 3 inches high. I was hoping it would straddle my cable box but it doesn't. Easily wall mountable but I have a marble backsplash I don't want to drill into. For the price I am very satisfied. Also has a built in DVD player on the side that will keep the kids busy while cooking!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Excellent for the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced another insignia in my bedroom that was one of the first flat screens when it was made. I finally decided to replace it and had such a great experience with the Insignia brand, that I went right to Best Buy and bought another one! At the same time, I bought a samsung 40" 6300 for my den. While the Insignia isn't quite as sharp it's picture is amazing for the price. It was extremely easy to set up. However I ran into a problem which turned out to be a button that was stuck during shipping. The Insignia people were great on the phone and within minutes I was enjoying a really beautiful picture. This is the perfect set for the price and hard to beat with its dependability history!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Size

    Rated 5 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 24" Combo but wanted a larger size. This was the perfect fit....not too large and not too small. Setup was easy, another plus!! Good sound and picture, very pleased with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i find the price is usually good insignia tv's the only thing i don't like is the delay when switching channels. but the picture is adequate and thhe audio is also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A good choice for a bedroom size room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a TV in my bedroom size computer room, and this TV is perfect. The picture is clear and the voice is quite good. It was easy to set up and scanning for channels went smoothly. I downloaded the instructions from the Internet to help me learn how to use the DVD. I've only looked at a few DVDs made from old movie films and the picture is stretched so everyone looks fat. Maybe there is a way to remedy that; I haven't checked that out. That doesn't stop me from liking this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player, Picture quality, Size

    Rated 5 out of 5 stars

    Perfect TV/DVD for guest room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect 28 " size .. fits in Armoire in guest room. Great clear picture & colour . Looking forward to using the DVD player -built in to the side of the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player, Picture quality

    Rated 5 out of 5 stars

    Great tv for RV. 12 volt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my travel trailer, it's a 12v input on the tv, the Ac cord converts it to 120 with a built in converter on the cord end. I used a 12 volt cigarette socket style cord the plug it into my cigarette outlet in the trailer. Works great. Sound is good to. Love the DVD player built in. Only pulls 40 watts of power. Watched 2 movies and ran the heater thru the nite on 2 12v deep cycle batteries. Good stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player, Picture quality, Size

    Rated 4 out of 5 stars

    just the right size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my son's dorm room DVD combo a big plus and space saver. Good quality item at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good TV Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV to replace my main TV which was purchased in the 1980's. This is my first flat screen TV and it is my only TV. Bought this size to fit a built-in TV cabinet. This TV is great - nice picture, sound, easy to set up and get running. Love that I can hook the computer up to it or watch a DVD without needed a second electronic device sitting around. Good for bedroom or dorm but also good for living room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    This is a great t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great t.v for someone who needs a flat screen in their bedroom. Volume is loud and the picture is clear. Very easy to setup. The HD is incredibly awesome to enjoy when watching a DVD movie. The only advice I would give to someone who wants to buy a flat screen t.v. from Best Buy is don't order it inside the store because it could arrive to you damaged. Please take one off the showroom floor. Insignia is excellent brand to buy. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellant TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was bought for the bedroom. Perfect size for that purpose. Good quality and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Buy for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was 1 of 2 choices that were available for a combo/DVD + TV. I was looking for the simplest TV to operate and teach my 3 year old how to turn it on and load his choice of movie. I am VERY surprised at how good the picture is and I am certainly pleased with the ease of use (and yes, the 3 year old knows his way around the remote already!). For the money, it is a great deal and has a better picture than one of my 60"

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player, Picture quality

    Rated 5 out of 5 stars

    Flawless DVD combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even know if they still make these as I bought it so long ago (literally 3 years ago) and I think they were phasing out the DVD/TV combos at that time. But I just had to write a review because here we are 3 years later and the picture quality is still amazing and the DVD’s never skip or fail whatsoever. Awesome purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    GREAT ADDITION TO THE DINING ROOM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC PICTURE QUALITY, FITS PERFECTLY IN THE DINING ROOM CASEMENT WINDOW FOR VIEWING MOVIES, NEWS, SPORTS, AND DVD'S WHILE DINING OR SNACKING AND ESPECIALLY WHILE I AM DOING BOOKWORK FOR MY BUSINESS. MY WIFE DISAPPROVED OF A TV IN THE DINING ROOM AT FIRST, BUT NOW SHE ENJOYS IT AS MUCH AS I DO. GREAT TV, FANTASTIC PRICE, JUST THE RIGHT SIZE. THANKS FOR THE LOW PRICE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Size

    Rated 5 out of 5 stars

    Great size for a small bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and the picture is great. Fits perfect in the small bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player, Picture quality

    Rated 4 out of 5 stars

    The TV is an appropriate size for the room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is just the right size for the space where we are using it. The fact it has the DVD built in makes it convenient since we do not have room to spare on the boat. The sound is good and the picture quality is bright enough. I hope to install a sound bar soon.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player, Picture quality

    Rated 5 out of 5 stars

    Great extra tv with DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great picture, is lightweight, and fits a limited space on my kitchen counter. Also love that it has a built in DVD player so I can put a disc right into the side of screen without a separate box on my counter which is almost impossible to find anymore. Thanks Best Buy!

    I would recommend this to a friend
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