Customer Ratings & Reviews

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

Sales staff guided me through selection, purchase, and membership with ease by noting benefits along the process.

I never had problems when I needed repairs. They are always on time and do their best to get things running

Haven’t had to use it yet but it is nice piece of mind having it.

We are enjoying the fridge very nice and easybto use. Especialy after our old one just went and died on us

Delivered on time, plenty of updates prior to arrival, very polite and respectful.

I purchased the LG refrigerator in 2019 and used it in my first rental property. I never had any problems with the fridge, so I made the decision to buy the same model for my new residence.

Im confident that my fridge will be covered for the five years it has. I have used their services for a game console so I'm sure they can help me for a fridge.

Haven't had to use this yet but I will keep it in mind in case I do.

I have always selected the geek squad protection plan when it comes to electronics or appliances. They will either fix the issue or find another product to replace it. Well worth the extra money.

This is good for our refrigerator in case there is a problem.

Awesome group of people to fix and answer questions Installed new SSD hard drive. Everyone seems to know the products thoroughly.

I purchased the 5 year plan for my samsung fridge i bought as a discontinued model. I had two separate issues with it. (Both common problems after a little reasearch) and geek squad setup a feild tech to come and diagnose and order/replace the necessary parts to fix it. Both times have easily paid for itself. I recommend it to anyone making big purchase.

100% happy with my washer and dryer. Vacuum cleaner and 65 inch Sony Bria TV. Great color thank you Best Buy.

The best response and the service. Very professional.

I'm really enjoying my new refrigerator, however I had to make some cabinet adjustments because it sits between two cabinets. The one thing that I didn't take under consideration is that the ice and water dispenser is plastic and I think over time, it will start discoloring.

Geek squad was very knowledgeable efficient and helpful

Have used this in the past. Very reliable and great service.

Outstanding service. Good merchandise with good warranty.