Customer Ratings & Reviews

Probably never happen, but just in case it breaks down two days after the manufacturer's warranty expires.

I don’t like that we don’t get the amount of the protection back but still a good deal to get what you paid for item back

My item was delivered and left in the middle of my kitchen. I did not realize that there was a check box somewhere that indicated i wanted the delivery person to put the fridge in place and remove the packaging. Service has been a nightmare. I understand that we are all short-staffed, but waiting 2 weeks to get an appointment then another 2 weeks for the part to be replaced it ridiculous.

Haven't needed to use it at the moment, and I hope I dont need too..hopefully I don't need too

It’s always a great idea to insure that your items arr protected by geek squad I always get protection great price

They always know how to serve the customer. Great experience.

Love this refrigerator however, had to have it serviced after only 3 months due to poor installation. The large round ice cubes are funa dn a real hit with the little ones. They last a long time so are also functional.

We purchased this because the appliances are very important to maintenance and keep running, Best Buy is a trust company.

They are trustworthy people ..they are very professional when we speak about handling all products issues

They replace my fridge what went out after one year, protection plan worked very well

Have not had to use it but they seem nice when i went to pick it up

The salesperson was very helpful and offered several different options

This is awesome. You can get your appliance serviced with little to nothing spent. I get all my appliances & TV's inspected & serviced each year.

The usage area is very wide. It holds all the food and drinks. The cold water and ice machine works very well.

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

The geek squad were so helpful and even though the fridge was so big they did a great job bringing it to my house.

Absolutely won't buy something without being backed by the Geeks.

Satisfied customer will definitely recommend to others

When I bought a 3-year plan, I wasn't sure that it was worth the price. After facing a series of computer and cell phone-related problems, the Geek Squad has proved worth the money.

I purchased this policy because it was 1/2 price and was the same price I would pay to get a backup device installed in my car. So for the same money, I got the install and year of geek squad service. I saved on my Apple care too. If the price was 150 a year again I might buy it again.