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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4563 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 4,563 reviews
  • Rated 5 out of 5 stars

    Security warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, but feel more secure that I have purchased it! Worry free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection Provides Expert Level Protection to your Product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice side by side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly delivery! Nice side by side refrigerator! Only wish the side racks were larger!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator. Only thing that concerns me is the change Water Filter is much to often. Other than that, we are pleased with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked with Geek Squad before and it has always been a pleasant experience, so to me purchasing this was a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a nice protection plan if you own several computers, laptops, electronic devices and appliances. Whenever I experience issues with my devices I just call or make an appointment and my issues are solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this service with every purchase. I have used them in the past and it went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection since appliances always run into issues. Geek squad protection has saved me many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is essential for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is priceless and when an appliance fails you want trusted experts to make repairs with no worries about the quality of their training and their ability to make the repairs in the proper way with the correct factory parts. I wish they were available for car repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew delivered, mounted and made sure I was connected to my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the Qeek squad about the dent on my new Samsung refrigerator. I decide to see what kind of discount I can get for it. I was very happy with the amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr. Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge so a 5 yr. Warranty was a must for us due to our heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy. Easy to use. Ordered online and picked up in store was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been very good about helping us out with a fridge that was a lemon and replacing it with a different one that was in stock.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No help so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only having my new appliances for less than two weeks I call geek squad for help on my stove light. Only to find out that they do not have LG support in my area so they were not able to help me and I would have to call another number through an LG supplier direct. It took over two hours of phone calls to get help

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was delivered on-time and installed effectively. The service people went out of their way in helping me to disconnect the old refrigerator's water line to the ice cube maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    49ers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not have to worry about transporting upstairs and installing any thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an added expense, but is piece of mind in case there is trouble with the refrigerator unit in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a French door refrigerator & was glad I had 14 days to buy the geek protection. I decided an extra $129 for 3 years was worth the peace of mind that I could call in case anything goes wrong. Hopefully I won’t need it!

    I would recommend this to a friend
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