Customer Ratings & Reviews

I have not needed to use my warranty yet, but Hallie was very helpful when I needed help with an installation problem. After talking to the salesperson, managers, etc. Hallie finally heard me and helped with my problem. She encouraged me to keep my warranty. Thanks, Hallie.

The delivery and installation on my television set was made very simple and easy. I would recommend the geek squad for anyone who is purchasing a new product from Best Buy.

I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

The agent brought the fridge and installed. Unfortunately, there was a small dent in the fridge.

I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

Since the refrigerator was an expensive item and we rely on it daily, we purchased this added protection just in case we had any problems. It gives us peace of mind.

Decided to buy a three year warranty after 1st unit's ice maker was not working. Best Buy easily agreed to allow the purchase even though I did mot purchase with initial purchase.

I found this protection plan useful Incase something happens after 15 days return window.

Geek squad service is the best. I called I received an immediate response they solved my problems very quickly. Also any additional cost to get the geek squad service when purchasing is well worth it.

This is the third one I've got for my relative! Great choise!

Excellent service. When I call for service, they respond immediately

helpful when needed and quick resolutions- so far no issues with product

Got the warranty as the refrigerator I purchased was for my mom... If problems arise, I want her to have the easiest chance to repair or replace the unit without her needing to spend any money. $169 for 5 years is about $34/yr for that peace of mind. Verdict? Worth It.

great service! Gives you peace of mind for all your appliances!

The extra warranty is all worth it. I have had 2 items that have not been repairable and they have done what they say they will do. I highly recommend the extra protection.

It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

I did get the extended warranty with my fridge but have not used it as of yet but I have piece of mind knowing it’s covered

Best buy warranties are the best value, and protection of all the major retailers. I have warranties on everything.

Hope the refrigerator last long enough so I don't have to use it.

It is always a good idea to get protection coverage on your products. Well worth the price. Have not needed to use it yet, but if I need to, it will be in place.