Customer Ratings & Reviews

As far as my purchasing the 3-year Geek Squad Protection Plan...I have not had to use it per se, but glad I have the peace-of-mind if/when I do .

The geek squad guys are awesome! I had an issue with my dryer not coming on so i called an electrician, thinking it was the outlet. They came out and said the issue was the dryer, not the outlet. The geek squad guys brought me a new dryer and determined that the dryer was fine all along and the problem was in fact, with the outlet. Got another electrician to come out and actually fix it and now the dryer works great. They were very nice about the situation and set everything up for me before they left. They said to give them a call if i had any issues. Great service!

Had the Greek guy come over to look at my new washer he was a very nice gentleman help me out really appreciate his service

I bought the Extended Service Agreement for our new Washer, SideKick Washer & Dryer that we bought at Best Buy for several reasons: 1- Piece of Mind - No worries for 5 Years 2- Much Lower Cost than similar offering direct from the Manufacturer! 3- Much Longer Coverage than similar offering direct from the Manufacturer! 4-Since we bought the Top-Of-The-Line Appliances with Steam, controls on the door, etc., there are more things that could possibly go wrong. Ah, piece of mind!

I am really pleased with my set. I purchased the washer first when my other one failed. It is very spacious and washes my comforters gently but thoroughly. My dryer died months later, and I was able to find the matching dryer. It dries completely. I don't have to redry clothes due to tangling. I am very happy with this Team for Clean!

Has been using Geek Squad services and totally worth to get it, great service and customer satisfaction so far

The only bad part is if anything happens after the first 14 days and before the one year mark you have to use the manufacturer warranty. Totally worth the costs. They have saved us hundreds in repair bills. Everything I get I buy the geek squad protection.

Unit cleans well and has many features.my only complaint is its custom program feature is only programable via the app.

Efficient and quiet. I’m just now having my 1st issues with the machine, a weird noise in spin cycle. But the geek squad is on it!

I WOULD HIGHLY RECOMMEND HAVING THE 5 YEAR EXTENDED WARRANTY ON ANY APPLIANCES

I bought my vizio 65 inch TV in 2014 and bought a 5 year warranty on top. Last week my TV started showing green lines on edges, called geek squad 800 # after 10 min on phone, I was approved for a brand new TV and was given $1200 plus tax to buy a new unit from any best buy store. Process was extremly simple and easy, I have always bought warranties on high end electronics but first time used it thou

Good pricing on 5 year warranties on major appliances and electronics. Never had to file claim but great peace of mind

The Geek Squad has been a great help with their install and support system.They're there to help you

Really needed Geek Squad, and the came through. Three issues resolved...just wish it hadn't expired

Helped out very well and answered all of our questions.

This really paid off for me -- I always purchase the extended warranties (knowing how short the manufacture warranties are nowadays), and this is something I do as a matter of practice. I've now bought this again for the new machine. The previous one I had with the Extended Warranty the Washer quit working after only a little over 3 years of use in my home (it's not a commercial setting, making it clear) With the warranty, I was able to schedule a Geek Squad maintenance service look at my failed washer and they determined it could not be repaired as such. The good part, I was able to replace with my choice of a new washer as a result (they are very good at honoring your initial purchase price on the washer for your replacement device!). Don't hesitate .. just spring for the extra protection ..

Peace of mind that I have not had to use just yet on my Samsung washer purchase.

For the price, this washer measures up with the best of them. It has quite a few washing cycles/options. It operates so quietly that you would swear it's not on. Everything comes out clean as expected. Very pleased with it.

we love each one and get it for all products purchased from Best Buy

Quick & easy checkout for my washer when it came to buy it in store. We have had their services and they are quick, puntual, and efficient with the services they do. Awesome overall!!