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Customer reviews

Rating 3.9 out of 5 stars with 48 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers consistently note the C50 Vacuum+Mop Combo Robot Cleaner's effective cleaning capabilities and user-friendly app. Positive feedback also highlights the vacuum's suction power and ability to reach under furniture. However, some users experienced issues with battery life and navigation, reporting challenges with charging and consistent floor coverage. Improvements in these areas would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 48 reviews
  • Pros mentioned:
    App

    Rated 3 out of 5 stars

    Ok for the price but nothing wow.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So after owning this and my initial use I can say this is a SOLID 3 out off 5 and here’s why. The price I got which was on sale was Great for $150. It comes with the mopping part which I thought was great still haven’t use that yet it does vacuum enough but it misses a lot. I would say it’s sucks 65% and then I have to re run it. It comes with a. Smart remote and an app which for the price it’s allot better than some of the pricier roombas which don’t feature that. All in all It’s good for the price and what it does and comes with but it could be better.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Housekeeping simplified

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little guy. I cannot believe it works as well as it does. Worth every penny. I am surprised that it can manage to get over the molding between my hardwood and slate flooring. It also does a great job on carpet. Wifi connected, and updates you when it's done. Can be started from anywhere, and app is simple to use. You won't be sorry if you invest in one of these units.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this vac does great. I block off the kitchen and laundry room and that’s the vacs assignment. It does get stuck on stuff pretty easy, so I take up rugs beforehand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only good as a vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for a robotic vacuum. However, it’s not really useful as a mop and there doesn’t seem to be a way to keep it contained in a room without setting up a barricade. The mop feature is just a pad that takes water or cleaner and spreads it around. You would have to change the pad frequently to actually pick up dirt (it only comes with 1 pad). It does the job picking up pet hair, sand and small pieces of debris so I would recommend it for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the investment.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I knew very little about the 360 brand robovacs. Watching it go to work the first time, it seemed like it was actually working methodically. The 360 did a surprisingly good job covering the rooms on each level. The only problem I have with it is that it gets hung up on obstacles I didn't think would be problems, such as area rugs and slight level changes, like the transition from hallway to bathroom. Overall it's a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job vacuuming and mopping. Down fall it dies before it put itself on the charger. Other than that good deal for the price I paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 2 out of 5 stars

    Not the best- Get the warranty if you buy this!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick with the roomba! This thing just slung dirt around on hardwood floors then it just died within a year. Worked okay on carpet. Thankful I purchased the warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Decent robot vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent surface cleaning robot vacuum/mop. The biggest issue it has is in homes with area rugs. If you’re using the mop feature it isn’t smart enough to recognize the carpet and mops the rugs too, which for the most part isn’t a useful feature. Otherwise seems to work ok. Also to note this model is not app compatible and for our next one that will definitely be on the requirement list.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Great price but not best quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes work for setting up to vacuum—moving kids toys out making sure the tiny lego pieces are not on the floor, set up barricades to avoid going in hallway or kitchen and make sure there are no items that can tangle up inside. The suction seems fine but the little sweepers sometimes push the dirt away. It takes a couple of rounds to get a decent clean floor but the mop feature is not so great unless I pretreat the floor. I would still recommend for the price when it is on the deal of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Robo vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robotic vacuum. I really like this one. It has what seems to be long battery life and good suction. If you have an uncluttered home with wood or laminate flooring, this would be perfect. I have a lot of “stuff” so the vac has some maneuvering problems. I just put it in an enclosed space and let it do it’s thing.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Glad we took a chance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this on a whim and so far it is great! I will say that we have yet to use the mop feature, but we are really impressed with the vac. We have a dog that sheds like crazy, so it is nice to be able to use the app on my phone to operate it while I am busy doing other things around the house. It will occasionally get stuck under one particular chair, so we just toss something down to block it from going under it. Definitely worth the money we spent on it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Cleaner house

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job. Not the best out there but maybe the best value. I use mine all of the time. The house is cleaner

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    A good vacuum cleaner for hard surface.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good vacuum cleaner. It works great on hard surface, but not on the Carpet floor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Works pretty well.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy is handy and convenient. I like that it cleans under furniture such as sofas and my bed. It seems like it is magnetically attracted to any cord that can get tangled in it, But now that I got more of that stuff organized, it’s not usually a problem.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't Buy It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well at first, but shortly after 2nd charge I noticed that it was not holding the charge very long and would only run for about 20 minutes. To make matters worse, it now makes an awful noise which no matter how much I clean it out, does not stop. I have not even had this thing for a month and it is pretty much unusable, and it is now too late to return. Buyer beware, DON"T BUY IT!

    No, I would not recommend this to a friend
    • Brand response from 360usa
      Posted .

      Please contact our customer support. We will be happy to look into this. 360usa

  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    It's ok, but wouldn't buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does "ok". It's easily thrown off course if it bumps into too many things and it never really remembers patterns

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Started off as a solid good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well when I first got it but after 5 months it is struggling to vacuum the carpets. It now makes a loud noise that is painful to listen too even though I have cleaned it. The mop mode works well but only if you have no carpets. If it is in mop mode and comes across a rug it still goes over it. Save yourself some money and get a nicer one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and my wife has never been happier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never seen my wife so happy. The only thing I would add to this is self empty feature but this thing is awesome for $150

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Not good even for the low price. Don't be tempted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen, I had an open mind. I have had 3 roombas, one 900 series (the best in my opinion) is still going, one S3 (the worst model) is getting repaired by GeekSquad and this guy. At first, he did marvelous on my small kitchen hardwood floors but he wouldn't venture out into the main room (open floor plan). I moved his docking station to the main room (hard wood with area rugs). Most of the time he just went over the same spots, over and over and over and over and then over again. Even when I picked him up and moved him. He never did the whole floor, I was impressively good at getting himself stuck even when I put up barriers. He just pushed them until he could squeeze by and find his happy "stuck" place. He's quiet. Love that. But in the quiet mode, he doesn't pick much up off the rugs. Bottom line: this guy's a dud.

    No, I would not recommend this to a friend
    • Brand response from 360usa
      Posted .

      Thanks for your feedback. This has been sent to our engineers for analysis and improvement. 360usa

  • Rated 4 out of 5 stars

    Floor Cleaner

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, only thing I wish you could do is put some floor cleaning solution in the mopping part, just using water doesn't clean much. Otherwise pretty good.

    I would recommend this to a friend
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