Customer Ratings & Reviews

it is worth the plan, if you see what any average service place charges to just look at your device to diagnose a problem can cost a bit, then they find the problem and then charge you to fix it plus parts. geek squad usually covers all parts and service. one time charge at register.

I’ve had to use the Geek Squad twice now and was very happy I made the extra purchase.

I feel Bestbuy’s extended warranty is the best bang for your buck. If any issues come up they will fix it quickly or refund your money and you will be back in business in no time. Geek squad to the rescue.

Value for money and excellent customer service, peace of mind. I have used it for several purchases. For large appliances their home repairs experience is very good. For small stuff their return works very well, no hassle, no worries.

I had purchased my Geek Squad protection for my new Hoover vacuum cleaner. I didn't know that I would have to use it right away after 3 weeks of owning it but they replaced my vacuum cleaner without a question with the proper paperwork and I received a gift card for new vacuum cleaner! awesome!

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

When we have had to use the protection plan for other items there has never been a hassle - Best Buy makes it simple. Highly recommend on electronics that can get jumbled easy or items that tend to not last much past the factory coverage especially if the item is used heavily.

I've never had any issues getting issues solved with Best Buy Geek squad. The service has been so good to me that I try and buy electronics from Best Buy when i can. Had a Dyson Vac fail on me twice. So glad it is protected by you guys

Best Buy really keeps their promise with the warranties. I had a broken steam mop and I was able to exchange it for another one (same mop just new) with little hassle and it was delivered within a few days.

Geek squad is very knowledgeable and friendly. The plan is good to have just in case you get a virus on your computer or you need setting up a new computer. I had them for a number of years now.

I love best but because of the way they allow me to allow them to stand behind their products for a small nominal fee. I purchased a 400 dollar Dyson. After 9 months I had problems with power head. Best Buy stepped up, brand new vacuum now cleaning my home!!! This is why I shop at BB.

You want to get squad protection, because it's the best deal in terms of if there's anything wrong with your vacuum they will fix it or replace it. If you have long haired people in your house and/or dogs you want geek quad protection because it puts more wear and tear on the vacuum.

So glad Best Buy has a Geek Squad and offers their warranty with products they sell. It's well worth it to have their warranty.

Geek squad the best. Pay extra to get a good night sleep. If anything happens to our electronics we take them back to Best Buy to get it fix and if they can’t fix it they will give you a new one without question ask.

Thank goodness I purchased this when I bought a coffee maker. This was used to secure a replacement after the unit failed. Best Buy was great at honoring the extended warranty without question or hassle.

Great protection. Well worth it. Have had to use it so happy I had.

I only purchase appliances from Best Buy because of Best Buy’s excellent service on their extended warranty. The Geek Squad takes care of any problems we have ever had. They do an excellent job!

The Geek Squad plan is a must get with any product that you purchase at Best Buy easy hassle-free returns if you need anything repair Bill allow you to set up appointment and they repair it very quickly if they can't repair it they have a hassle-free return policy love it

when my vacuum started to mess up and wasn't as good as when I first bought the warranty covered it and didn't ask any questions. allowed me to fix or get a new vacuum of the same price and it worked out great will continue to use the warranty and buy it when offered.

We took Geek Squad protection on Washer n Dryer. Anything happens to the W/D Geek Squad ll be right next to us in either Repairing or Replacing the products. It’s always peace of mind in having these protection plans.