Customer Ratings & Reviews

Needed that extra protection since I got a new fridge. Those doors are going to fall off real soon as much as my son seems to go in and out of the fridge like it is his.

Great protection. Well worth it. Have had to use it so happy I had.

Had an issue with my T.V they came out took it off the wall replaced an item in the back and hung it back up, no charge. Has worked great ever since. Very happy with the service.

It was a good deal t the time to cover the shampooer whcih i had to do last time the employee was excellent in helping me take cre of the problem so i could get going .

Anything goes wrong at any time, and you can take it back! Don't need to have the box, the wrapping...nothing! Forget what you've read about how it's not worth it and that it's the company's way of ripping you off. It's not!

We always purchase these plans to cover our electrical buys. With the lack of durability in anything with electronics, having the geek squad for protection is a must

My first purchase with a product was defective, and upon exchange, I was told that having a protection plan will extend the warranty (which is piece of mind). Best Buy provides a great opportunity to protect your investment!!

It is always great to add geek squad to any product. It is a small investment but trust me he will pay off once you do need it. I have used in the past with ease ease

I never buy anything at Best Buy without also buying their protection plans. Their customer service is exemplary and the peace of mind is invaluable.

We purchase the warranty on everything we purchase for our home & office now because there is no issues with returning anything for repairs or replacement with it. They stand behind their products and it is worth every cent.

After purchasing Geek Squad protection on our Dyson Vacuum and needing to return the first one for a broken drive motor, repurchased a second plan to protect the new model.

Glad to have the warranty if any problems come up. So far, nothing has gone wrong and I'm happy to have the extra insurance once the manufactures warranty ends

We have never been happy with the handheld vacuum in the past. This handheld vacuum is absolutely amazing and I would absolutely purchase this product again. The battery is great and the suction is the best.

I add insurance to my vacuum just in case of fail or stop working, you never know when you gonna use it. The store suggest me so I think couple minutes and I said ok let's see what happen later.

I highly recommend buying Geek Squad protection plans. They are easy to use and have had to return items and Best Buy was able to replace the device with no issues.

very good ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

I absolutely love the security of having the Geek Squad Protection Plan. The staff at the Heritage Trace Store in Alliance is simply...SUPERB! They are a fine and well put together bunch of people.

Buy it. Do not hesitate. There is no reason to not get it. I love Best Buy plans. You will get a replacement that day if they have what you want in the store!

I would recommend anyone to get this! Thanks to my protection plan, anytime I have an issue with anything I’ve purchased with this plan, they ask no questions and replace the product if they can’t fix it.

Helpful desk, ease of use, user friendly and convenient when scheduling appointments. Replaced my worn out produxts with a new one no questions asked.