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Customer reviews

Rating 4.8 out of 5 stars with 74 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-74 of 74 reviews
  • Rated 5 out of 5 stars

    No brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for every electronics you buy. Truly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Would recommend the purchase of this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection, I buy it in everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as added protection for the headphones I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection for blu-ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we will never need this but nice to know we have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service to have if you ever need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PROtec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet. The product is still working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but good insurance in case of needed repairs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have not needed to use it. Hope i never will

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good deal for the number of years to be covered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t make sense between the price differences front desk and geek squad was half the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have geeksquad protection on Samsung refrigerator refrigerator has been broke down five months out of the 11 months this year service is extremely poor always delayed cancel no-shows and rescheduling is it not at your convenience

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Geek Squad service cost way too much money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because every time I buy something from Best Buy within a week it breaks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with geek squad insurance. Best in town.

    I would recommend this to a friend