Customer Ratings & Reviews

Best buy geek squad protecion plan is goated ive used it 2 times and it was seamless they exchange my item for a new one easy interaction

I definitely recommend always getting this insurance from Geek Squad. This has saved me lots of hassle, and any Best Buy honors it and helps fix or you get your money back. But most definitely, you get to exchange to a similar but upgraded product if not available anymore, or you can pay the difference for your next new item. They are polite; I've been to different states' Best Buys and it's always honored.

I would get a standard Geek Squad Protection with every large appliance I buy from Best Buy. I have purchased this protection for TV's, soundbar, Coffee makers, Ring doorbell and cameras. I would suggest to anyone--- to always buy this protection. I have used the protection twice now, and received a replacement item with no issues from Best Buy. It is the best insurance you can get.

Everyone on the Geek Squad have been so helpful answering my numerous questions. I come in several times to purchase replacement items and research future purchases. They know when to stay nearby and when to let me wander about uninterrupted.

It’s great to have peace of mind for several years on this product.

Great and convenient,they do everything to resolve your problems

Geek squad I been using y’all for a minute y’all haven’t did me wrong with patience they will help and perform efficiently with coverages and people

Makes me feel more secure with the warranty protection from Geek Squad.

They completed the installation quickly. Everything arrived on-time and in good condition. Be wary not to allow them to push items you really don't need; if you let them, your bill will rack up in cost quickly as well.

Geek squad has been really good to us we have them check our pcs, printers, or sound equipment.

Good people. Always willing to help with problems and very friendly.

The Geek Squad solves everything quick and to the best of their knowledge.

A great investtment and knowledgeable technicians. had a problem with first unit and they guided me to the manufacturer for a replacement before original warranty expired. Seemlessly enterered new serial numbers! thanks so much

I purchased this sound system months ago and so far I have no complaints. It works well and sounds great.

Great service. Will always buy this as it is very reassuring.

Agents were very polite, friendly and professional. They explained their installation process and setup TV and my sound bar. Thanks

The Geek squad trouble shot my connection issue of my new TV to my existing surround sound system quickly and fixed the issue.

I purchased this for LG soundbar home theater system. Forty dollars for four years warranty is well worth it.

This unit is a beast. I purchased a more expensive unit for myself (with 520 watts) and this unit for my sister. I set up this Insignia unit and compared it to mine, side by side. I am really happy with my soundbar, but the sound on the Insignia is also good. I wish the Insignia came with an HDMI connector. It does have RCA connectors (Red and White) that you can connect to the back of your TV. Most TVs can connect that way. You can also connect with an Optical cable, for $20, if you prefer. My sister was impressed with the sound.

Best Buy corners the market on warranties as geek squad is great