Customer Ratings & Reviews

I purchased this with my soundbar system as a backup because I bought the system at almost half off because it was open box and I didn't want to have to pay full price if something went wrong. A couple years after owning it the wireless surround speaker and subwoofer failed to connect. I brought it in, it was sent to a repair facility in Chicago. Within 3 days of turning it in I received an email that it was not repairable and to go to the store for a new one. The regular sale price had increased since I first bought it but I was still given a brand new replacement at no charge. It was worth every penny!

Took a pill on this with the new LG soundbar I bought just so I can have a peace of mind about everything.

Definitely more useful for peripheral items and add ons rather than the main product. Bug ticket items are usually pretty solid whereas stuff like soundbars seem to always have some kind of trouble one way or another so i would highly recommend getting this for at least that kind of stuff

I have used the geek squad warranties. When they could not fix an item, it was replaced new.

Very important to have coverage when you need it! Best coverage, to replace broken out non working items

4 years of protection for a 55 in tv. I can’t get into specifics because I hope it doesn’t happen and have not read the fine print, but any protection against accidental damage beats any warranty, and for 4 years? A steal. Modern electronics are light but still susceptible to damage, nd in a house with kids and guests, well... I just might be reading the details once in 4 years. You just get the royal treatment when you comeback to the store and they know you have purchased this.

This protects your device from damages it covers you if you drop or gets damage in any type way

It is always worth getting an extended protection plan on any item at BestBuy. You can also extend it, before it expires, so take advantage of that feature; I had to learn the hard way.

Geek squad are the best. Very informative and their customer service is great. I will be using Geek Squad more in the future for my installs and purchases.

Got this soundbar for a small bedroom which is all that’s needed, or so I thought. But personally i needed more and purchased a sub . This made the soundstage complete, seems to improve the bass from the sound bar itself better.But I believe the sub improves the total soundstage. Im quite happy with my purchases. Bose comes through again !!!!

Geek squad protection is always a must have an anything

Always helpful and friendly. I had made several different purchases and have been able to either repair/replace the items w/no issues. Always great customer service. Thank you for that! Definitely worth the extra spend for peace of mind.

Glad I got the additional coverage. This makes any issues seem easy to fix.

I’ve been a Denon enthusiast for decades. I purchased the Geek Squad Protection Plan because I purchased my home theater receiver as an open box item. And, as far as electronics go, you just never know. This is just something you learn only after the fact but I used it for an older TV and was able to extend the life for a few more years. No additional money out of pocket.

Have the Geek Squad on other small appliances and I love it!!! They’re terrific!!

Great team no problem with my purchase i would recommend everyone to BestBuy

Geek Squad Protection was a no-brainer...I ALWAYS get extra coverage on electronics.

Great idea, I had a recurring issue with the item and as they had no more in stock they gave me a full refund.

Recommended go to have it would not regret suggest to get it for good price

such a great deal. perfect for any common room or living room. brings it alive