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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1440 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,440 reviews
  • Rated 4 out of 5 stars

    Pioneer head unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the functions this unit has I’m a little disappointed that I lost my front channels so I’m contacting geek squad to see if it can be repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't buy expensive items without protection, 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product made with quality and assurance with others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when ya need‘em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always courteous and helpful, I appreciate their knowledge and support

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware. It will disconnect from CarPlay and music will stutter from time to time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get the geek squad warranty with any machine purchase that i buy. luckily, i havent had to use the warranty very often, yet when i have, the repair or replacement has gone seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping a computer running is a painful necessity. But with the Geek Squad protection it isn't. Not only can they find problems the ordinary virus software misses, but it makes you want to take it in for a check, if nothing but to get your money's worth for buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value service to have to protect my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good deal based on the value and the length of time that comes with the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for replacing my screen quickly I appreciate you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem using this when we had to so I would say good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Audio Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Installation was a 5 Star Rating. The Best Experience I had at my local Best Buy Car Audio Department

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I invested $800 in my car stereo and backup camera so getting the additional warranty was a good choice. A fair price and the geek squad have been great with product support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve almost always had excellent products but one time the speakers weren’t what I expected. With the replacement plan I was able to return them

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rey. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection Is Great. Staff Is Very Knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is awesome for protecting products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed my system and I got the warranty to cover everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this product. Will be ordering another one soon!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase from Best Buy! Never any issues when purchasing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection and help offered is good and the amount of time provided is even better. Although I haven't had to use it yet and I hope I don't I feel confident that if anything does happen to what is insured I will have no problems getting the help I need.

    I would recommend this to a friend
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