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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1440 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,440 reviews
  • Rated 5 out of 5 stars

    GeekSquad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only get the protection plan on certain things that I know are prone to breaking over time like TV's and laptops. It's nice to have and BB makes it easy to get the item repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers bring new life to any system. They are easy to install and fit the factory holes. You need to supply the screws. The included spacers make installing in tight compartments a little easier. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved that I could get 4 years of protection on products and life time on installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment for peace of mind. Available for servicing your purchase in store or ship out & even Geek Squad Support by phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing, I want my own geek. They are just one call away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection warranted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good that they recommend insurance that way our products are more protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the protection plans i have had to use them in the past and had no problem doing so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Radio Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was great. He had called and rescheduled an appointment that was made by another salesperson. Daniel knew his trade and gave us the rundown on the radio. He made sure that we had the geek squad warranty and told us how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this and hopefully I won’t have to but it’s a good price and good peace of mind when you buy an open box electronica items from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent recommended the warranty and explained the advantages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes. Yes. Do it. Yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. I break things so easily. This provides 4 YEARS of protection! Like whoa. If im going to break something accidentally it would probs be in the first 4 years! Super cool idea that they dont just offer the 2 year protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection plan available. I love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection plan available. I love best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my car audio amplifier. When your Spending hundreds on a car audio system its a good thing to get the warranty. You never kno when things might blow or something. Jus a lil peace of mind i guess you can say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a 4 year peace of mind on a touchscreen radio. It's essentially a tablet which will probably eventually have something go wrong. I don't always buy these, but thought it was worth it on this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it! Product was not working right. Warranty was days before going out. Took to store and replaced item with no problem. Glad to have the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty worth obtaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My car radio went bad. Pioneer Avic 5000nex. Took it to geek squad for service. They sent it out and got a call from service and they stated that i was able to get a replacement. The warranty is worth getting. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get it-----------------------------------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extra insurance for our Best Buy investment, the geek squad has always been helpful with our products when needed and it’s saved us a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have for the just in case moments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th time buying a geek squad protection plan all around great service and support. Most questions answered within 10 minutes of less depending on product. Audio installation superb and time efficient. I love this service.

    I would recommend this to a friend
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