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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1440 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,440 reviews
  • Rated 5 out of 5 stars

    Great Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best protection plan ever. Legit one of the main driving factors in why I shop Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan in case of a product failure. Best Buy has replaced or repaired many of my purchases over the years without any issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money – wouldn’t buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad plan thinking it would give me peace of mind. First for my JBL speaker, which went out—and they completely failed to help. Then I figured I’d at least have it for my new Pioneer stereo, but now I realize the whole thing is a scam. Nothing gets fixed. They just give you the runaround, waste your time, and then send your broken stuff right back. I wish I never bought this plan. Don’t fall for it like I did.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed, perfect item and recieved quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protectionnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am reviewing this because these guys are amazing! My Mercedes Benz sounds great with the new speakers they installed! Please trust the people and enjoy the work they put into your vehicles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 years of protection, YES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 Year protection plan, what's not to like? Great piece of mind and hassle free. I'm a fan of the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal you get things installed as many times as you want. No hassle due to COVID I t might take longer but it’s still a great time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Speakers

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers amazing quality and sound would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor, get this protection plan! Great tech support, free installation of appliances and car audio (on all of your vehicles, as many changes as you like). Definitely recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lazy techs, I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my truck radio. Getting the auto service to return your calls is impossible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad this The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my Best Buy . purchases with extended geek Squad protection. For me it's my best option at my purchase thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra 4 year warranty. Sure I'll buy that, why not? It's a good idea with any purchase. Things aren't built for durability anymore, sad but true!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection plan for all my products. So when they stop working they're going to give me a new one when they break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on an open box radio, figured depending on the condition, may need a longer warranty that the factory provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is where the life is!! They take great care of your car and do a perfect installation of your product. Their warranty is for 2 years and is worth it!! I use their services all the time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get max warranty available on big purchases. Worst case, you get it fixed, or replaced. Best case, you have peace of mind for years.

    I would recommend this to a friend
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