Customer Ratings & Reviews

All my appliances and electronics are always covered by geek squad protection! Ive never had an issue with technicians they always do a very good job and are very professional.

insurance, you buy it but hope to never use it. and the Price seemed reasonable.

I didn’t have geek squad install the TV yet because I am still doing painting in the room it will be installed, but I had a very good experience with Troy who was the salesperson I had at the Naples, Florida location. He gave me all the information on various TVs for me to make a decision on which one was best for the price I wanted to spend. Also he matched the price Costco had it advertised for. I did sign up for the additional 5 year warranty.

Worth every penny, has saved me thanks to terrible Samsung appliances. Customer service is great and they get it done, sometimes they take a bit to schedule a repair but still worth it.

My wife loves this microwave. Works quickly, and quietly. Connects to Alexa to turn on the light and fan as needed while cooking. Don’t have to touch the buttons while hands are occupied. Plus, the minimalist design fit her desires in the kitchen.

Works great, looks nice but not exactly fingerprint proof. A couple of small dents with delivery but they hooked it up and helped me drill a bigger home for the waterline!

Had this on the old dishwasher - was able to get the money spent toward a new dishwasher - easily handled, pleasantly surprised. Purchased new agreement with new dishwasher - proved valuable!

For the price and the services offered it is definately worth it!

Have had a little over 2 years now. So far, so good. It will occasionally go thru some cycles where some strange sounds are made, but everything working fine so far. Water dispenser doesn't shut down quickly enough, so you have to hold "1--1,000" before pulling out your glass. The french doors on this model do NOT close on their own when both doors have been opened. This can REALLY be annoying as most people expect the fridge to close when you swing them shut and walk away. Not with this; the left door has to be closed first, then the right side. Really stupid design. My neighbor has a KitchenAid french door model and hers swing shut as one would expect. For this reason alone I would say go with the KitchenAid.

I thank God we have not had to use this for our cooktop, but glad I have it. We have had it on other times and have used it and have always been pleased with the people who are part of the Geek Squad. Only negative is that I wish it was a little cheaper.

After waiting for several months for the delivery and installation of our new dishwasher, I was thrilled to know that I could add the protection contract after the dishwasher was installed. No sence in putting it on at the date of purchase and wasting 3-4 months of the contract.

I bought this Geek Squad protection plan because of the good experiences I have had with them on my other electronic devices that had problems way over my capabilities to handle. They have fixed my devices in timely manners; I've learned to trust them. Also they are in-town and convenient to me.

I am very happy that we decided to purchase the 3 year Geek Squad Protection. They did a wonderful job installing the over the stove microwave. We also had them come out when bought a new remote for our TV & couldn't figure out how to set it up. The Geek Squad came to our home & had it working in minutes. They have also added extra anti virus programs to our computers. When my protection plan expires, I will be sure to renew it!

So far everything has been a great experience hopefully it stays that way.

Great service will come back quick service nice sale price

It's nice to have a good piece of mind and if something does fail it will be taken care of with all the electronics in today's appliances it's a good call

I've had my microwave for 3 and 1/2 years and it came with my home but unfortunately it crapped out for no reason. When it worked I really liked it so I bought the same one at Best buy and the installation was seamless. They came on time and microwave looks great same model and it appears to be working well. I bought the warranty and I'm hoping I never have to use it

THEY TRIED SEVERAL TIMES TO FIX MY STOVE, AND ONE TIME IT EAVEN WORKED FOR 10 MINUTES. SOMETIMES THEY WOULD HAVE PARTS SENT HERE THEN COME GET THE PARTS AND TAKE THEM BACK UNOPENED. BUT DID COME SEVERAL TIMES AND REPLACED THE SAME SWITCH THAT WORKED LIKE THE OLD ONE (NOT AT ALL). I CALLED MANY, MANY TIMES BUT THAT DID NOT WORK EITHER ,GUESS I'M OUT THE COST OF THE FANCY STOVE AND THE COST OF THE GEEK SQUAD PROTECTIN PLAN ,BUT A COUPLE THOUSAND DOLLARS AINT NO BIGGIE HUH.

I personally gifted myself as I have a lot of tech gadgets and it's worth it

Value for peace of mind. Always buy a warranty. The few dollars it costs saves hundreds on headaches that can arise from minor manufacturer defects and the occasional accident.