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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5642 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 5,642 reviews
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful! They seemed very knowledgeable about what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional work from the Geek Squad. They never fail to repair!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend. Never enough help these days. Especially if your older.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should be effective AFTER manufacturers’ warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was relatively easy to use when service was needed. The repairman was great and our product was fixed same day by a qualified contractor, (I am supposing is listed through your Geek squad for appliances). Although, this product carries a 10 year warranty, and the Manufacturer still covers it, the extended warranty, ought to not be effective until the manufacturers’ warranty has expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 3 year protectiin warranty on my new washing machine.it is a great value and a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have done great work for me in the past they are prompt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer set is great. It is nice to have a cute matching set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My LG Washer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving My LG 5.5 Cu. Ft. Washer!!! I’ve Had For Almost 2Yrs. Now…And No Issues -At All!!! It’s Nice And Roomy And I Love The Stainless Steel Drum And No Big Gawky Center Part…Taking Up Needed Room. I Also Love The See-Through Top Lid And All The Fancy Gadgets!!! Added Bonus, The Washer Plays A Little Tune When Cycle Is Done. You Can Also Connect Your Washer With Online Technology…But, I’m More Old-School And Have Not Tried That Part -Yet. You Cannot Go Wrong With This Washer. Only Thing, If You’re Less Than 5’4”…You May Need A Small Stool To Reach The Bottom Of Your Washer…It’s Pretty Deep And Spacious!!! Finally, Don’t Forget To Add Your Geek Squad Protection Plan…I Chose The 5-Year Plan!!! So, No Worries Here!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is not an ad, it’s really good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy insurance, for those moment you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the washer and dryer and the customer service you get with best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I paid for the protection plan. The team members are very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 65Inch TV warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my vizio 65 inch TV in 2014 and bought a 5 year warranty on top. Last week my TV started showing green lines on edges, called geek squad 800 # after 10 min on phone, I was approved for a brand new TV and was given $1200 plus tax to buy a new unit from any best buy store. Process was extremly simple and easy, I have always bought warranties on high end electronics but first time used it thou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty ever............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great customer service and help you as much they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't get to use it-its good to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have even though i haven't needed to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and quiet. I’m just now having my 1st issues with the machine, a weird noise in spin cycle. But the geek squad is on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set went well, had one phone interaction and service was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this feature. Never have enough service these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad this is available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any problems with my washer and dryer. I havent had to use this.

    I would recommend this to a friend
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