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Customer Ratings & Reviews

Your price for this item is $339.99

Customer reviews

Rating 4.4 out of 5 stars with 348 reviews

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Rating by feature

  • Picture Quality

    Rating 3.9 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class V-Series LED 4K UHD Smart VIZIO SmartCast TV's picture quality, praising its amazing display. Many also appreciate its budget-friendly price and easy setup process. However, some users have expressed concerns about the smart features being tricky to use and a few have mentioned issues with the TV's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 348 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice economical TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and efficient. Set up was easy. Picture and sound are good for me. Some of the experts and people who may have more exacting demands do not give rave reviews on this TV. However, for the budget minded person who would like the expansive streaming possibilities and ability to use Google hub and also us Amazon Prime it is an excellent buy. I plan on going back to Air HDTV antenna and getting rid of the cable TV that I am paying for. I would prefer to pick and choose from the free streaming and also pick and choose the pay per view. This TV will work for me. Also, I purchased the Geek protection, which will give me 5 years of protection at a very reasonable cost which ends up being a little over $1.00 per month. I think both deserve a 5 star review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Love Vizio!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Vizio. Love it. Easy to use and easy to set up. Great value for the size!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv. Good features. Biggest TV I ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture. I'm no techno wizard. Just a good tv for a fair price. Sound quality is good. Wall mounting was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the picture quality. I wished I could add more apps myself, nonetheless it was a great buy. The sound quality isn’t all that great but a sound bar would do the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. I purchased it for my bedroom and it is plenty big. You don’t need cable to enjoy media on the tv as it is so versatile. It comes preloaded with “WatchFree” and other apps. The only thing I don’t like is that the remote isn’t lighted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was an ok buy. Nothing outstanding about the television though. The 4k with HDR works as intended and the Dolby Vision compatibility is cool. I only purchased due to the price drop of the Xbox One X and needed a 4k tv. I usually go with Hisense but thought I'd give Vizio a shot...I just wish more companies intergrated Android like Hisense does to give me the ability to mod my tv as I see fit. Look it up if you're unaware of APK files and what that means to your television!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television! The only issue I had was with the sound default setting which was set for surround sound. This makes dialogue hard to hear when music is playing as people speak. Easily fixed by going into the menu/audio setting and switching the surround sound to stereo.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is fantastic for the price, has a wonderful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I’ve had this tv for a little over a year now and I love it!!! Great quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is really excellent and I was able to connect it to my google assisted radio and WiFi really easily. The most impressive feature is the Apple air play. I love sending songs from Apple Music from my phone. I also like to Airplay movies and tv shows from my MacBook.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If you want good color this is not for you.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware that there are different TVs within each series. Check the actual model number and specs on Visio’s website. The picture on this tv is not good. I have tried adjusting it every which way and it’s bad in every case. People have a weird two tone look on faces. see photo I bought another Visio TV and set them both up together. The top on is V555-G1. The bottom one is M558-G1. The M series has a different and better LED set up. It is a full array back lit screen. The V series has LEDs on the edge and projects to the screen. This is according to the Best Buy sales staff. In any case the V makes everything look a bit green. The M looks good. I’m keeping the M. The V is going back.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Jimbo, Thank you for your feedback. We do offer multiple lines of products to meet the specs and needs of individual customers. If you decide to keep the V-Series television to make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, or correcting the picture quality as the behavior your experiencing does not seem normal you can reach out to our customer support team. We would love to help you dial in the TV to your preference, you can reach them at 877-878-4946. VIZIO

  • Rated 5 out of 5 stars

    Great value for price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. So many options that come with TV. Not sure why we even have cable anymore.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted 18 months.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV last 18 months. Then, a row a backlights went out and now it has a dark are horizontally across the entire screen. Best Buy won't help us because it's larger than 42". The warranty was only for one year, and I can't find anyone to repair it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad about this one, vertical green line in picture

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were happy for about 4 months. After 4 good months the TV started locking up. At times, while on, It would not turn off. Everything functional would freeze except the show you were watching. Nothing else works....No power buttons, no volume, no input, no switching from one function to another like Netflix to tv and vice versa. Only way to get it to work was to unplug it every time it happened. Then it developed a green vertical electric line. Super annoying and no warranty covers any of it. Sound quality not great either. Very disappointed in this TV. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bug Embedded in LED

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A live bug grew inside the LED and eventually died about in the center of the screen. Visio support said it wasn't a manufacturing defect, and not covered by waranty. I'm living with a dead bug embedded in the screen for now. I would not recommend a V-Series Visio television.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total disappointment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased TV less than three weeks ago when a red line appeared across the screen. Contacted Vizio its been 9 days since first contact to find out that I will recieve my replacement in 12 days. 3 weeks unacceptable.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Nsxbox, Defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award winning service and support to ensure issues are handled as quickly and easily as possible. In most cases a replacement television is delivered with 7-10 business days from the date it is set up. We would appreciate if you reached out to us so we can look into what may have caused a delay or find of status on your television. VIZIO

  • Rated 1 out of 5 stars

    Vizio 55’ 4K smart tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television in March of 2020 and last night it just start showing vertical multiple colored lines in it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vizio is an amazing brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv back in 2019 and it’s now 2024. This tv has been going strong for 5 years and I’ve had zero issues. Best purchase ever and I’d definitely will purchase this brand again. I’ve also since purchased the Vizio sound bar and it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    It's cheap because it's not great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface this by saying that this review is within context of this being a low end budget tv. On paper, it's very enticing: for the price, you get a 4k UHD, HDR10-capable, built in Chromecast, low input lag 55" tv that in my case even has a full array panel (your mileage may vary as vizio seems to slap in whatever panel they have on hand even in the middle of a model run). But in actuality, these facts are let down by a horrible "vizio rolls their own" operating system with whatever apps they feel like giving you. You can't add more or do much customizing. The OS has insane lag, it's buggy, and is just not even close to good enough. I've rarely ever seen such severe lag in any device. The remote barely works--sometimes it takes 2 or 3 button presses to make a command, other times not, so you can never trust the remote--add the crazy OS lag and you've got about a 20% chance of the tv ever doing what you asked it to on the first try. The remote phone app is dopey in its own way, no solution there. The 2020 tv actually has full size analog RCA ins and audio output which is awesome and impossible to find on any tv newer than this. However, the Ethernet adapter on this is max 100mbps and won't even get that much in actuality; there is no gigabit ethernet, so while it's just barely adequate for streaming Netflix/prime, you'll have real trouble, say, streaming HD content via Chromecast from your LAN media server. Assuming a good router siteline, you'll probably actually get faster network response from the 5ghz wifi than with your wired Ethernet which is pretty pathetic. The kicker is I bought this tv having had similar experiences with vizio before--shame on me and don't let yourself be enticed by the value this or any budget vizio presents on paper. They aren't worth it. I finally got so fed up with this tv that I demoted it from living room duty, got a much more expensive but much, much, much better hisense android tv and stuck this thing in my home gym ONLY after adding a $200 android box to it so I never have to use the vizio OS, Ethernet, or remote again. The kicker is the picture is noticeably better using the android box, proving that the panel is the only halfway decent part of this tv--but look what I had to spend in money, disappointment and hassle to get it there. Let this be a cautionary tale, my friends, and in my experience you can apply this to any model and year of low or mid-low end vizio, though even the highest end ones still use their lame OS.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point, anything is an upgrade to our 42 inch DLP 720p TV. This TV is easy to set up, smart and intuitive. The picture is beautiful at a reasonable price. If you can grab this for less than $400, you've purchased a good deal!

    I would recommend this to a friend
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