Customer Ratings & Reviews

Was able to set up and dial in my Yamaha receiver with ease. Also set up a marantz receiver in the basement which I could never figure out. They were able to set everything up and label inputs and made sure I understood what they did. Best money spent

Techs were very helpful & professional during the set up

Glad we had GEEK Squad set up our new Denon Receiver. We now have all our various components linked and working. They took about 1 1/2 hours. If we had done it, probably 3 or more hours and then not sure we had it right. Worth the price.

The guys worked hard and overcame some issues, old security screws holding the old set on the wall for one. The final installation looks great and works well with my existing equipment. Good job guys!

The Geek Squad Agents installed my new AV amp and cable connections to an existing TV quickly and efficiently. They adjusted all of the AV and TV settings and ran thru all of the system settings to demonstrate that all settings were correct for optimum system performance. The agents were very knowledgeable about system settings and adjustments. I will award Best Buy and the Geek Squad Agents with 5 stars for their work.

the people who came to do the work were great. I had issues with the installation which required a second and a third visit. scheduling these were a nightmare. I called and was told it was an hour plus wait time. I went to the store to schedule, explained the situation and asked for the same installers since they knew the issues. In spite of the store workers putting notes in the system, I never was able to get the same people to come out so every time someone came, we had to pretty much start over. I still have an issue but I give up.

The agent installed the receiver and connected my existing 5.1 surround sound speakers as well as stepped througfjh all the setup options and answered all my questions without rushing to get things done.

The installer wasn't familiar with my product and raninto the same difficulties I ran into when I tried to install it. The manual is poorly written to try to work with an external amp. The installer finally found step not detailed in the manual for which I am grateful. I would not recommend this receiver. But was happy with the installer.

The agents replaced my old receiver with a new Yamaha receiver, reprogrammed various device controllers and configured the speaker system. It was done in one visit with no additional calls for further tuning.

The agent arrived on time, connected my new receiver to all my components efficiently, gave me all of the instructions making sure I understood everything & was very professional & friendly.

The knowledge Geek Squad had my receiver hooked up in no time. They took the time to explain my new product. Would highly recommend the geek squad for installations!

Enstalledreceiver and remote changer.Excellent job Jo

The Geek Squad did a excellent job setting up my Bowers & Wilkens entire surround sound through out my home including Roku, Sonos and all my speakers. The Geek Squad set-up and balanced my entire surround sound for optimal sound and quality.

The agent did a fantastic job connecting and programming all of my devices, including the Harmony. He has very good knowledge of all devices and even gave me his card and told him to call him if I ever had any problems. I was very impressed.

Javiar & Jerry have always been our preferred technicians due to their extreme professionalism and high standards! Friendly beyond explanation and they will be the only technicians for us! We cannot recommend or thank them enough!

Best Buy team continues to Excel. Always very thorough and complete and their evaluation of home system needs. Thank you for all you do.

The agent who came set up my tv, his name is Andrew was very professional. Patient enough to answer questions and he took time to do the set up process. He is skillful and knows what he is doing .

I cut the cord. My system had been set up for cable. Had a few things that needed adjusting. The technicians took care of our set-up and everything is working great now.

Alexander did a great job. He explained what he was doing and gave us a thorough explanation of how to make the system work.

Very nice knowledgeable and professional not pushy sales people took their time with me and asked many questions on what I was looking for not just a buy this because geek squad was fast to make an appointment professional and neat and clean