Customer Ratings & Reviews

Tec did a great job , professional and clean , did the job in few hrs , recommend it for sure

I have ranted about the nightmare in dealing with the Contract Company which now does most installs for Best Buy. We finally got an actual (the last one left at our local store) Best Buy employee to handle the install and are now, So very happy!!!! Do yourself a Big favor, Demand only a Best Buy employee installer handle you job!! Not a contractor!!!!!!!

They were just great. Patient, polite, professional. Even called me back (within hours) with an answer to a question that they’d had to research. Price was reasonable. Thanks a lot.

Didn't get notification a day befeore installation or for follow up visit. Good receiver but can't get one important feature to work in spite of a follow up Geek squad member follow up visit.

They were early, very efficient and receiver set up correctly. Finished quickly.

Very nice knowledgeable and professional not pushy sales people took their time with me and asked many questions on what I was looking for not just a buy this because geek squad was fast to make an appointment professional and neat and clean

The agents were quite professional and yet slightly personable. Most definitely knew what they were doing and hooked everything up to my satisfaction. Head set and all. Thank You

The agents seemed very experienced and knowledgeable, but they had a difficulty connecting the A/V receiver to my existing blu-ray player. As well, they were allotted about 2 hours to do the job, but between the TV mounting, receiver hook-up, game consoles, power conditioner, set-up and testing, there wasn't enough time to error-check. So, I ended up buying a new blu-ray player and am going to have them come back out to install it and de-bug their original set-up.

The Geek Squad Technicians are all so knowledgeable and helpful. We have a complicated system and they always are able to coordinate all the piece of our system.

Agents went out of their explaining several questions about this installation and prior mounting. Very knowledable, personable, and pleased with the service. Would recommend to friend or family.

Install of Sonos sound bar and programmed of system. All was excellent and squad was top notch.

Avery from Geek Squad did an amazing job of installing my new Marantz receiver. He took the time to show and use all the features and was neat and wore a mask the entire time. Would definitely request Avery for all future installs.

Knowledgeable Geek Squad Staff Installed my TV and AV device’s quickly and correctly ! They did an exceptional job putting together my devices and wireless surround sound unit , connecting it to the speakers.

Very friendly, helpful and extremely knowledgeable. Set up my remote and HEOS music on the receiver and set up zone 2 for outside speakers. In and out. I’m very pleased.

Service by Skylar was superb. Not only did he straighten out the problems efficiently, he provided an excellent explanation for us going forward.

The Geek Squad intakes 4 Atmos speakers in ceiling, 2 Deftech in wall speakers and setup my new Denon X4700H and Harmany hud. Kip and his crew were professional and did a great job.

Installation of 65 inch LG OLED TV. Great guys who knew what they were doing all the way, and tried to instill in me the best way to deal with my purchase. I couldn't have done it without them.

The In-home service was more than excellent-the technicians were very friendly, knowledgeable (as expected) and they were very joyful. My appliances are working perfectly.

These guys are fantastic. We got our new TV installed and the others shifted down the line. They made sure all TVs were set up properly and operating. They were very nice and genial. A great bunch of guys.

Greek squad people were great. They setup and programmed the TV with ease and made us aware of the TV features. Also pointed out how the TV does not come with access to Direct-TV Streaming application.