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Customer Ratings & Reviews

Your price for this item is $97.99

Customer reviews

Rating 4.1 out of 5 stars with 54 reviews

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78%
would recommend
to a friend

Customers are saying

Customers regard the 11.6" Refurbished Chromebook as easy to use, especially for online school and young children. Its small size and light weight are also frequently praised, along with its affordability. While some users experienced issues with software updates and screen problems, many found the product to be in good condition and performed well for its intended purpose.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 54 reviews
  • Rated 5 out of 5 stars

    For the price paid I received a wonderful gift. Th

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am blown away by the quality of this purchase. I am ever grateful for the future of purchasing items from you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Been a huge help for at home learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop arrived in good condition, for being a refurb. It has totally met the needs of our current at home learning status. Only downside is the ability to limit the kids activity on it isn’t as convenient as most devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Good laptop for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight Fast Perfect for student Clear screen Good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Refurbished

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished one and if worked great and lasted me my whole fall semester. I had this for 4 months and just recently the screen went out. It’s a bummer that I have to get it replaced. But it’s expected with a refurbished one but just wished it lasted longer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my kid who needed it in order to do online schooling. It works great and is the perfect size for her. It is easy to use and it already came with everything that she needed for school. The price was great as well. I would recommend for school age kids.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ok for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok for beginners but not enough storage for multiple users for online education. great tool to research information

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    Was broken when I received it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love Acer laptops. I needed something cheap for my 2nd grader's online school so for under $100 I grabbed this laptop. When I received the laptop it looked great with no scratches or blemishes. However, it wouldn't work. The screen had been damaged. The backlight of the screen would come on but you couldn't see anything at all. I returned with no issues and I plan on ordering something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Small but good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and the ease of which it is. Its fast and furious.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Quick but refurbish incomplete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quick laptop and easy to use but only one of the (2) USB ports worked. The charge cord was also so cheaply built that when I accidentally shut (not slammed) it in the dresser door, it severed the charge cord beyond use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a refurbished version and it was in great condition! Would buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 as Christmas gifts and had to return one. No hassle return and replacement arrived in a couple of days. They both love them for their school work.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this on sale and our daughter uses it all the time without issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Netbook. Not Great, but Gets The job done.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Netbook. Not Great, but Gets The job done. We bought this from Best Buy in refurbished qukIty around $80-85. Purchased it for our 11-year-old girl. It definitely Won’t have all the bells and whistles Of a laptop or iPad, but I think that for kids in the 9-14 age range, it’s absolutely perfect (internet, Microsoft word and Excel if you get separately, games, streaming, etc). If you’re getting this for a kid, I would recommend you also get a protection plan and a carrying soft case.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good laptap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good running laptop. nice size and good speed. would but again

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item for the price. My kids like it. Weight is light so easy to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a refurbished chromebook. I bought it for college and it’s perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for young adults

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my granddaughter she loves it. Would recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good price good computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a good purchase. the value of the computer for what it cost was well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good condition for school

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well.for school and getting it set up before school begin!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer refubished

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sister. She liked it plus it was refurbished she still diesnt have any issues with it.

    I would recommend this to a friend
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