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Customer Ratings & Reviews

Acer - 15.6" Refurbished Chromebook - Intel Celeron - 2GB Memory - 16GB eMMC Flash Memory - Granite Gray-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 12 reviews

  • 30%
  • 10%
92%
would recommend to a friend

Expert rating

Rating 3.7 out of 5 stars with 10 reviews

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Customer ratings & reviews

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Page 1, showing1-12 of 12 Reviews
  • Rating: 2 out of 5 stars

    Kinda disappointed.

    Posted
    Jake
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Have not been able to find owners manual. Slow compared to what I’m used to with my ipad. And the red/orange light on the front never stops blinking. Doesn’t matter if it is or isn’t plugged in. And in not being unable to locate owners manual I have no idea on what to do. I do realize this and iPad are two different operating systems.

    No, I would not recommend this to a friend

    • Brand response

      TeamAcer

      Dear Jake,

      We are sorry you are having problems with your Chromebook. You can download the user guide from the Acer support site here: https://www.acer.com/ac/en/US/content/support-product/6891?b=1
      These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
      844.433.8476
      Service@AcerRecertified.com

      Best regards,
      Acer America Acer

  • Rating: 5 out of 5 stars

    Awesome computer for great price!

    Posted
    Matie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Customer service was amazing. I was looking for an affordable labtop to use photoshop on as a hobby. I almost purchased a computer that wasn’t compatible with the program until Stephanie directed me to this Mac that was on sale and told me about the student discount!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great first chromebook

    Posted
    blazer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this chromebook for my 12 year old son. He has been using his phone and tablet previously. The large screen is a welcome upgrade. No complaints.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice family labtop!

    Posted
    Aaron
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This computer has been great for my wife and kids. It gets plenty of use, and plays many you tube videos without a problem.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good computer works fine.

    Posted
    4das
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Daughter needed to replace the one she had. This is what she wanted. Works fine and does what she wants it to. Saved a little money too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My daughter loves it

    Posted
    Bree
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this for my daughter because she loved using the one I have. This one is way better than mine. She loves it and I wish I had one too!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A+

    Posted
    Arie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As follow good condition.laptop works good great surface. Works well even as refurbished

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works fines

    Posted
    Booboo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works as it should and saved some money. It's been a month and so far so good

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The staff was great and the Crome book works well!

    Posted
    Fred1234
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Best Buy staff was nice and helpful. I picked up the chrome book and it works well. Super easy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great laptop

    Posted
    BettyPercy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My daughter loves her new laptop. She has been on it since she opened it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice laptop for my granddaughter

    Posted
    Yelrae
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great look laptop for my granddaughter, she loves it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    refurbished notebook for handicapped

    Posted
    MinnieMouse
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    perfect for her and inexpensive if she screws it up

    I would recommend this to a friend