Customer Ratings & Reviews
- Model:
- NX.GL2AA.001
- SKU:
- 5901204
to a friend
Customers are saying
Customers are impressed with the lightweight and portable design of this 2-in-1 touchscreen laptop, praising its compact size and ease of travel. However, many customers express concerns regarding the limited storage capacity and memory, impacting performance and the ability to install updates or additional applications. Some also note that the device can experience slowdowns and overheating.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Performance, Storage
No storage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was happy with this purchase at first, now it's just been awful. No storage space almost immediately. I save most of my stuff online anyway but that didn't change anything. It can't install updates, it can't install any other browsers that I need, and it constantly freezes or won't load things. I don't even have any videos or many photos saved. I bought an SD card for more storage and while it recognizes it's there, it hasn't saved any updates to it or changed my situation what so ever. Worst purchase I have made, but I blame my self as it was too good of a deal.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Pike,
Thank you for taking the time to write this review. We are sorry to hear you are unhappy with the storage on your system when running Windows Updates. Acer has posted a support article with information on how to do your Windows Updates on models with 32GB storage. Here is the link: https://us.answers.acer.com/app/answers/detail/a_id/38036. If this does not resolve the issue please fill out this form so that we can assist you further:
http://csapps.acer.com/prompt/?key=91d27349c3e2721d86e41860f96987553f69aa80
We appreciate you taking the time to write this review.
Thank you
Acer America
Does not connect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my son for his birthday. He has had it for three months and it stopped connecting to WiFi. “No networks in range” even when all other devices are connected to our WiFi just fine. Such a disappointment.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Carlie,
We are sorry you are having wifi problems with your Acer recertified laptop. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
[email protected]
Best regards,
Acer America
Forgot Adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need this laptop for school and they forgot the power adapter. Not very happy.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Nyssa,
We are sorry to hear the AC adapter was missing out of the box for your Acer laptop. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
[email protected]
Best regards,
Acer America